薩維拉飯店

Writing a poor hotel review can help inform others about your negative experience. Here's a step-by-step guide: Before You Start 1. *Be honest and objective*: Share your genuine experience, but avoid exaggeration and bias. 2. *Check the hotel's policies*: Familiarize yourself with the hotel's refund, cancellation, and complaint handling policies. Structure Your Review 1. *Introduction*: Briefly introduce the hotel and your stay dates. 2. *The Issue(s)*: Clearly describe the problem(s) you encountered, including dates and times. 3. *Impact*: Explain how the issue(s) affected your stay and overall experience. 4. *Resolution (if applicable)*: Describe any attempts to resolve the issue(s) and the outcome. 5. *Conclusion*: Summarize your experience and provide a recommendation Firstly, the room was not cleaned properly, with dirty towels and trash left behind. I reported this to the front desk, but it took them over an hour to send someone to clean the room. Furthermore, the air conditioning in the room was not working, making it uncomfortable to sleep. Despite my request to fix it, the issue was not resolved during my stay. The hotel's response to my complaints was disappointing, with no apology or offer to compensate me for the inconvenience. Overall, I would not recommend this hotel to anyone. The lack of attention to cleanliness and maintenance, combined with poor customer service, made for a disappointing stay."

Room was clean and staff was also very helpful, didn't face any issue in check in and check out.

If you are looking for a budget stay then it is a good hotel located in city centre. Services were good and most importantly the staff was cooperative which is the most crucial thing for travellers. I recommend others for stay if you are looking for a budget hotel.