Golden Tulip Udaipur

We had stayed there from 1/11/2018 to 4/11/18. Not a single review mentioned that Golden Tulip, Udaipur's standard rooms are without window. Rooms were very gloomy. We had booked two rooms, both same. Linens were very dirty. Swimming pool's temperature was at freezing point. Maintenance of the hotel is pathetic. Spoiling the brand name. Had very good experience in Golden Tulip Bangkok and Bahrain as well. Felt very sorry for professional,kind and polite staffs who are stuck in this hotel.

Don’t stay here. We were on a trip from the UK to Rajasthan. We decided to spend 2 nights at Golden Tulip in Udaipur. On arrival, the hotel seemed nice. However, on check in, when my husband provided our passports, the staff took the wrong copies. He was handed back our passports and when he started putting them away, the manager got cross at him (and later apologised for his behaviour), when he realised the error was the staff’s. The corridor outside our room had brushed rubbish just sitting there (see pic), and when we got into the room, there was hair and dirt in the room. The walls were stained and light switches looked so dirty. I asked to move rooms. They agreed. When we went to check the new room, the staff was unable to open the door to the new room. She tried for ages until a colleague came with a master key. We entered the room and they took the master key with them and left us in darkness which was a bit weird. We left for the evening to get a meal. Next morning, we went for breakfast. The options were good, but limited. The tables were dirty, staff were either short or struggling. A lady used a dry tissue to clean the table and chucked all the food on the chairs and sofas provided for sitting. I looked at her, but she didn’t care. I then proceeded to clean the chairs and sofas provided before sitting. This happened both mornings. As people were serving themselves, there was a bit of a mess around the serving station. No one bothered to keep the area tidy/clean. Bread took ages to come, if there was anything lacking, took a good while for it to arrive. There were tea bags and ready made coffee, but no hot water - again took ages to arrive when requested. It was expensive at $80 a night. Definitely not worth the money at all. We will not stay there again and it really puts a stain on the entire Sarovar chain of hotels. The staff either didn’t care in general or were new/inexperienced but it wasn’t a pleasant experience dealing with them at all, sadly. We travel a lot and are used to a variety of hotels at a variety of prices. This is very low down our recommendation list. You’re better off paying a bit more and staying somewhere warmer and cleaner. We didn’t dream to explore the pool area. Bath towels were also stained, old and dirty.