9號棕櫚樹汽車旅館(9 Palms Inn)

yikes. Avoid. I reserved a room here, and was contacted by ******* to contact the property to pay (******* has pay at property listed) or my reservation would be cancelled. I called the property and the gentleman I spoke to would not take my credit card information and ******* also was unable to help after talking with two different representatives. My fiancé called and explained the situation, thinking the hotel owner understood the issue and he clearly did not. Instead of switching my reservation to his name, he booked an entire new room and charged him. And then proceeded to ALSO charge me for mine. And then would not refund. What a NIGH**ARE to work with this place. Disorganized, no people skills and RUDE as heck. DO NOT STAY HERE.

The parking lot was poorly lite, was hardly even a parking lot, didn’t have any defined parking spots and had cars tucked into dark alleys between buildings. I was traveling solo and did not feel safe enough to get out of my car by myself, never mind check into the hotel. I had ******* try and contact the hotel that even and the hotel wouldn’t respond. I went to another, safer feeling hotel instead of staying at 9 Palms. ******* also tried the next day to communicate with the hotel and they would not. I would not recommend this hotel based on the terrible service and creepy vibes.

The owner was great first of all. Nice man. Other than that the coffee maker was super dirty. I had to clean it before use. Other things were dirty like the table where the coffee maker was, top of the fridge, some of the walls, and the towels and room itself smelled funny. I cleaned the table as well. The curtain was a bit wonky and let light in. I fixed it a little to not allow the light. The fridge though dirty was large and nice to have. The internet was really slow but functional. Very colorful place though. Also the bed didn’t have a fitted sheet but a regular sheet instead which was odd so easy to move around and create discomfort. We didn’t pay much according to today’s standards, so I guess we got what we paid for. Thank you.

Owner was very nice. For the price, definitely better than the Motel 6 in town. Larger room with a full size fridge/freezer and kitchen area. Would stay again.

Great little cabins with everything you need. Close to entrance of Joshua tree Park. Very comfortable bed. Clean and well maintained

This was such a clean place and the whole staff was pleasant. Justin brought us a microwave when our room didn’t have one. I would definitely recommend this motel to anyone coming from out of town! Excellent service!

The property manager was very personable and welcoming to the area. The cottages are very cute, and have a gorgeous view of Downtown 29 Palms. First choice for a whimsy desert stay.

I'm really enjoying my time here. The staff is very friendly and inviting, encouraging an open a**osphere and easy relations. The location is within walking distance of the entire 29 Palms shopping *****, granting easy access to food and other resources. The rooms themselves are very vibrantly decorated and the beds are super comfortable. I decided to extend my stay after the first night!

Such a cute and comfy hotel. Love staying here every time I visit Joshua Tree National Park!