the light on the ceiling was old and dim, the air conditioner didn't have the heat function, the quilt was just a piece of sheet, the front desk wasn't professional and they were cold face. Even the WiFi in the hotel wasn in the hotel wasn 't for free unless you have the membership, it seems like the hotel was trying to make things difficult to customers. The hotel didn't create a sense that customers were welcomed.
麻煩雅高和隔壁希爾頓學什麼是顧客體驗。連個WIFI都要註冊不然大幾十刀的收費,完全感覺不到賓至如歸
原文翻譯由Google提供