圖斯特拉-古鐵雷斯Capilla Divino Señor "Justo Juez"附近住宿

服務很好，環境很優雅。不過跟國內不同的是，房間衹有一條毛巾，沒有拖鞋和牙膏牙刷。不過香皂，洗髮水很好用。另外，不懂西班牙語的話，交流可能會有困難

I tried for 2 days to reach the hotel management. We paid in advance for a ”premium double room”. The pictures of the room we were promised is not the room we got and all the room pictures they post are not as nice as any of the rooms I have seen. The first thing we noticed is the room smelled. I thought it smelled like sewage but my fiance says it just smells old. The room seems much smaller than what you see in the pictures and our room is not renovated, there is black mold in the bathroom, there is no safety deposit box as promised and the office does not offer one. There is no lock on the window. The hotel/staff is very noisy in the morning. The breakfast is adequate but not a ”buffet” as advertised. I also told them not to come into our room until we leave but as with everything else my request was ignored. I messaged the hotel twice before we arrived to arrange an airport pickup and 3 days later still no reply. Before we arrived they were trying to sell us tours. We ended up booking 1 tour through the hotel but they charged us 80 pesos more than they advertised and as it turns out the price the hotel charged us was 60% more than had we booked it direct with Monte Cristo Tours.

我從與他們交流以後就對服務和注意力感到高興。銷售小姐非常心,感謝全家的會和酒店的整體。

Very good hotel in Tuxtla, well located - shops and restaurants not far away, rooms are big and clean, big windows with a nice view, beds are comfortable, big and functional bathroom, nice swimming pool, but not enough sunbeds, very friendly staff at the reception.

非常好的位置

一切都很好,只是我不喜歡早餐不再像他們改名前一樣

We had a lovely stay for a few nights, our bed was comfy, the room was clean and spacious and the shower was great! We enjoyed the breakfast, there was free parking available and the gym was great too! Only improvement I would say is to have friendly staff at the reception who could communicate in English a little and netflix available on the tv. The man at breakfast was so helpful!

This hotel has definitely seen better days and is in need of some much needed renovations. The rooms are large and very spacious but it has very basic amenities that could be improved. The property is located in a central location as there are many restaurants and shops nearby and everything else is just a short taxi ride away.