"它曾經是一家四星級酒店，但早已不復存在。整棟建築都顯得蒼老，而且似乎沒有採取任何措施來阻止這種衰敗。一切都顯得破舊不堪，甚至連餐廳椅子上的軟墊都有些鬆弛。此外，整棟建築都瀰漫著一股難聞的霉味。滑雪靴加熱器整整一週都冷得發涼。早餐的擺盤簡陋，食材也極為廉價；自助餐上沒有新鮮食材（連水果沙拉都來自冷凍室），起司早上9點就已經在盤子裡鼓鼓囊囊了。健身區也存在一個問題：許多客人穿著泳衣，儘管網站上宣傳這裡是不織品環境。即使在我們提出要求後，工作人員也沒有採取任何措施來改變這種情況。說到員工：前台和一位女服務生（可惜她只在一天早上待過）都很友好，平易近人。其他員工則顯得冷漠、冷淡，甚至有些不耐煩。這可能是由於語言障礙造成的，因為飯店使用捷克語。但「美好的一天」還是有可能的。但事實並非如此。我們住的公寓寬敞實用，設施齊全。地理位置也不錯：搭乘滑雪巴士10分鐘即可到達冰川。一週後，我們得出的結論是：還可以，但我們不會再預訂這家飯店了。"

"Best overall family ski holiday experience you can get. Amazing spa and kids facilities and the food is outstanding. Standards are exceptionally high whilst very welcoming and the staff are fantastic. This was our second time and will be definitely going for a third next year."

"入住體驗棒極了！一切都完美無缺：抵達前的溝通、熱情的迎賓、舒適潔淨的房間、無可挑剔的床上用品、優質的廚房、優質的餐飲和服務、游泳池、水療中心……一切都位於這片美麗的蒂羅爾州中心。最重要的是，團隊的友善、熱情和專業。非常感謝Stock一家和所有員工。"

"A Disappointing Experience – Not a True 4-Star Hotel We highly recommend doing thorough research before booking this hotel. Unfortunately, our stay did not live up to the expectations set by the website or the hotel's advertised 4-star status. 1) Location: The hotel is located on a busy road, with heavy traffic from large buses and ski-related car congestion heading towards the main ski lift. Many of the rooms face this road, meaning you can expect traffic noise. This is especially concerning if you have children, as the front of the hotel opens directly onto a busy country road. The image on the hotel’s website, showing a peaceful scene, is misleading—it was taken from the back of the hotel, not the front, which actually reveals a parking lot and a bustling road. Furthermore, the ski lifts are not easily accessible from the hotel. The drive to the lift takes around 10-20 minutes, depending on traffic, or you can rely on the hotel shuttle. It is not within walking distance, so don’t expect a quick walk to the slopes. On the plus side, if you enjoy walking or cross-country skiing, the location is ideal, as there’s a trail behind the hotel. 2) Food: As frequent visitors to Austrian hotels, we have come to expect high-quality food, especially when staying at a 4-star property. Unfortunately, this was not the case here. The food quality was disappointing: Cooked items were often overdone, such as ribs that were severely burnt. Salad ingredients appeared stale, and there was a noticeable recycling of old food. While the dinner service seemed to have gourmet aspirations, it was more akin to a basic cafeteria, with poorly prepared dishes, outdated ice cream, and subpar meat. On some nights, certain family members opted to skip dinner altogether. The food quality here is far from what you would expect from a 4-star establishment. In fact, we joked about nominating the restaurant for a "Gordon Ramsay intervention"—it truly needs a major overhaul. 3) Service: Service at the hotel was another letdown. The front desk staff was consistently unfriendly, especially when we needed help with simple requests, such as arranging transportation or organizing activities. This was particularly frustrating when traveling with kids, as daily plans often change and assistance is crucial. The hotel does seem to cater to regular guests, many of whom appear to have a close relationship with the owners and staff. This may create a more welcoming atmosphere for German-speaking guests or those from the region (Austria, Switzerland, Germany), but for international visitors, the service was lacking. Additionally, for those coming from tea-drinking countries (which is the majority of the world), be aware that the hotel restricts access to hot water and tea service during certain hours. This policy forces guests to buy drinks from the hotel, which, while a commercial strategy, feels quite inhospitable. In our experience, we have never encountered such penny"

"We stayed for 7 days, we had the lodge and meal package. The food was amazing. Breakfast included buffet style items & fresh eggs on order if needed. Daily snack were available and every 4-course dinner was amazing! Their Chef did an outstanding job. Food a la carte was also available. The rooms were spacious and clean and had a nice walkout terrace. The beds use memory foam mattresses, which I did not mind, but my in-laws did not like. The hotel has a ski storage area with boot dyers, which was very convenient and also a laundry room. My in-laws really enjoyed the sauna and massage rooms. The bus stop is right next to the hotel, and there is also a ski shop right across were one could get a good ski wax for a fair price. The hotel style is very traditional and cozy. it felt like staying at a friend's house because every one was so friendly and helpful. They really made us feel that they were happy to have us! Great ski hotel, I will definitly return!"

"房間（我們每次都入住小型套房）設計得非常精美，處處溫馨舒適，令人心曠神怡。簡直是放鬆身心的完美選擇。空間寬敞，淋浴設施也是我們用過的最好的（儘管我們在全球各地的豪華酒店都住過）！員工熱情友好，服務周到。食物也十分美味。整間飯店的氛圍令人無比放鬆。我們來這裡已經25年了，一直以來體驗都非常好，但這次更是遠遠超出了我們的預期。我們一定會再光臨。"

"接待非常熱情周到，預約過程也十分順利。房間佈置美觀實用。早餐豐盛美味，令人難忘，種類繁多，滿足各種口味。下午茶點也十分精緻可口。晚餐尤其別具匠心，選用當地特色食材，並融入了獨特的創意。水療中心空間寬敞，設施齊全，包括泳池、蒸氣浴室和兩間桑拿。最令人愉悅的是所有員工的友好和專業。"

"經典的蒂羅爾風格飯店，維護良好，客房寬敞舒適，設施齊全。它位於山谷的最後一個村莊，本質上只是一家酒店，對面就是通往欣特圖克斯冰川的滑雪纜車。感覺夏天是淡季，所以餐廳的服務就沒那麼好了，不過也還不錯。泳池和水療區還不錯，而且很新。公共區域也很漂亮。服務非常友好，特別要感謝熱情友好的Gerhard，他是一位無可挑剔的調酒師。冬天來這裡可能會有完全不同的感覺，娛樂活動也會更多。因為這是套餐的一部分，所以我無法判斷價格。"

"Met and exceeded our expectations, beautiful location and scenery, beautiful accommodation with all one could need for a relaxing stay. Hotel staff very friendly and accommodating even got a surprise cake for my birthday. ............"