都靈蘇薩門站站附近住宿

I had previously stayed at his property 20 years ago on my first ever visit to Italy and so I was so excited about staying there again. When I booked, via HRS.com, it was stated that the hotel had centralized air conditioning. I booked a rate that was cancellable up until 18.00 without penalty. Upon arrival at the hotel, around 21.00, I found that I was allocated in a decrepit old room that was full of old furniture that was falling apart. There was no air conditioning at all and the shutters had been open all day, which meant that it was over 40 degrees in the room. There was no way I could sleep in there. The reception claimed I had been given an ‘upgrade’ to a 2 bed room (though in what universe a grotty old room could be considered an upgrade is beyond me) and told me there were no other rooms available that night. The room was completely unusable due to the heat and, as a result, I had to get another room at a different hotel for the night, paying for another hotel in the process. The hotel insisted that I pay for the room and have refused to refund me to either my travel agency or my bank. Indeed, the information they gave to my bank was completely incorrect, claiming the room was covered by air conditioning even though it was unbearably hot and there was only a puny small fan that blew the hot air around the room. If they had just refunded me or waived the room fee due to the poor condition of the room, I would have been inclined to give them a second chance. Instead, they have dug in and refused to take responsibility for a situation that is clearly their fault, promising a facility that they did not deliver. This hotel should be absolutely avoided by anyone looking for a good night’s sleep. Moreover, anyone looking for good customer service that has the interest of the customer at heart should also avoid it. My experience has been one of frustration and disappointment. It not only ruined this trip, it also ruined the memories of a trip I took years ago also. Never again.

高等級的美麗酒店,非常快的接待,美味的早餐,品質產品的廣泛選擇,要回去,一個小時的完全放鬆的免費福利中心,火車站離酒店不遠10分鐘。從最新樓層,你可以用一些令人驚奇的景色拜阿爾斯山的塔林。

關於房間的位置或質量,我有一些電操作和房間的電子的失調,但我明白技術不便可能發生,對其餘的肯定是有效的酒店。

如果你來自美國,不要留在這裏!他們的工作人員不喜歡美國人,並竭盡全力確保你知道這一點。工作人員對美國旅行者粗魯和不禮貌。特別是遊說人員明確表示,他們對美國人有先入爲主的想法,你所做的任何事情都不會改變這一點。如果你是女性旅行者,你會遇到非常粗魯和愚蠢的男人,在那裏工作,你提出的任何問題或幫助你需要的,都會以輕率和粗魯的態度迴應。在這裏住下來後,你不會有很好的體驗或對意大利的感覺。

我必須承認我有我的顧慮,預訂時看到這個地方的第一印象是,它是某種青年旅舍。然而,我抓住機會預訂了它。我很高興找到這家最熱情的酒店。這是一個混合設施。前4層僅供大學生使用,前2層(5+6)爲酒店客人使用。裝修很棒,很新,維護得很好,甚至在我們地板安裝了新的裝飾牆紙,即使牆壁形狀非常好。工作人員很棒,無論是前台還是開放式用餐區的Baristas,酒店下層都很棒,有洗衣機和烘乾機,由前台提供的便捷應用程序操作。它有安靜的學習區,健身房,烹飪台,乒乓球,檯球桌和大屏幕投射你的電影。早餐很基本,但,咖啡很棒。房間露台面向內部院子,學生可以聚集在那裏,玩得很開心。不要誤會,很有趣,沒有額外的噪音或類似的東西。

Heres our own review: Staff: 5 Quality of the room: 5 Room cleaning: 5 Garage: 5 Charging EV possibility: 5 Breakfest: 5 The macchiato in the morning: 6 out of 5 :-) Nearby facilities: 5 Thanks to the staff at NH hotel Piazza Carlina for making us feel so welcome! You all (reception team, room-cleaning team, garage-team, kitchen-team, bar- and breakfest team) made our experience of Torino much better than we hoped for. And we will love to visit this hotel again. And we will have no problem of advicing other to try this hotel. The large clean rooms and the perfect breakfest are alone enough reason to visit NH Piazza Carlina.

Check in was very quick and easy, and check out was the same. The room was clean and spacious. The transfer to the airport was quick. We will use the hotel again when we are waiting for a flight in Turin.

Wow! I just have to say WOW - the hotel, the staff, the location & the opportunity to visit the Fiat test track! Firstly, the room - really spacious and well laid out - clean comfortable and a bonus of a walk in shower. The beds are comfortable and the bathroom amenities were plentiful and replenished often. Secondly, the staff Silvio at the front desk greeted us with such warmth and kindness- it was our first time visiting Turin and he could not have been more helpful - advise on wine, cheese and places to see. The breakfast & dinner staff were so welcoming - service was IMPECCABLE!!! The food was plentiful, varied and delicious. Thirdly, the location perfect for us- quick walk to the Metro, bus stop, grocery store, Eataly and the Lingotto shopping mall (with TONS of options for snacks, gelato, coffee or food). We would definitely return to Turin and the DoubleTree Lingotto is the place we’d want to be !!!

位於FIAT的舊工廠的酒店。 現代化和優秀的清。

Everything is great. I checked in late night. Andreas is very kind and supported reception.