米阿莫爾阿科利布里精品飯店-限成人(Mi Amor a Colibri Boutique Hotel-Adults Only)

部屋まで波の音が聞こえるので大自然を感じる事が出来ます。 少し残念だったのが部屋のお水が有料だった事です。水道水は無料であったけど、ボトルウォーターも無料だとありがたかったです。 部屋からも海が眺められるので総合的にはとても満足しています。 蚊がたくさんで沢山噛まれてしまいましたので、虫除けスプレーなど持参がおすすめです。

Mi Amor Tulum Hotel Room 13 exceeded our expectations from start to finish. Located inside a national park, remember to bring cash for the entrance fee. The hotel offers a refund of 8 USD as restaurant credit, so make sure to ask for it. Upon arrival, the security staff was helpful, carrying our luggage from the free parking area. The front desk gave us a warm welcome, accompanied by refreshing drinks. The room, with its unique pink style and amazing bathroom, impressed us. While beach access was limited, the comfortable beach-style couches on the rocky cliffs provided a delightful experience, especially during sunsets. We felt safe with guards patrolling the property. Mi Amor Hotel offers a private and secure environment. The morning was blissful, enjoying the mini pool with plum trees swaying, music playing, and birds soaring above. The restaurant area, overlooking Tulum Beach, was a great spot. The servers were friendly, although the orange juice and watermelon juice were not as flavorful. However, the AVOCADOTOAST, JAPANESE-STYLE PANCAKES, and THE HANGOVER SANDWICH were delicious, particularly the pancakes. The checkout process was easy and hassle-free. I highly recommend Mi Amor Hotel to friends and anyone seeking an unforgettable experience in Tulum.

Mi Amor är ett fantastiskt hotel men så trevlig och hjälpsam personal.- Tack Alberto Ana och tjerna i receptionen för att ni gjorde vår resa så härlig!

The communication was broken from the get-go. There’s no toll-free number to contact them and make changes. Email communication was ridiculous and spotty. As result, it was only when we got there - after the hotel transportation, which took 45 minutes to show up and then proceeded to take us 30 minutes out of our way TO THE WRONG HOTEL - that we found the overpriced “romantic” oceanfront room with a crappy “hot tub” (using parentheses because it only reached tepid) was ridiculously too small and was located next to an adjacent facility with party venue & DJ that went until midnight. It gets better. I talked to the front desk lady, told her things were unsatisfactory and the we needed to check out the next day. And what do you know? All the sudden she couldn’t speak English. Go figure. But she assured us, in broken English, that she would take care of things. She did try and find us rooms at two other sister properties, but we were told the accommodations were equally small and a step down from Mi Amor, which I did not know was possible. After spending a mostly sleepless night on an uncomfortable bed, we found a different hotel. Turns out the front desk lady did not take care of things as promised, because we had to fight tooth and nail for a partial refund, which given the circumstances, was ridiculous. So we spent over $5K for one sleepless night there, and as of this writing, have only been refunded 1/3 of that amount. Booooooo!

Absolutely not Worth the money you pay for. Would go somewhere else if possible: Nicer hotels for the same amount. The prices at the restaurant are a bit of a joke.

El hotel muy bonito, ideal para parejas! Su único problema es el acceso al hotel está cerrado hay que cruzar las ruina lo que hace elevado el costo de los taxis y el acceso de ellos al hotel. Ojalá lo resuelvan pronto!

The property was nice but the restaurant/bar staff weren't nearly as welcoming as the sister hotel The Mezzanine.

Bastante acogedor y personal muy amable