只接待成人的科雷圖蘭康復和水療度假村

I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you. My rating does not include the quality of food...

讓我們看看/這個地方在網上看起來很漂亮，但它已經死了。 服務很慢而且不熱情，他們更關心的是為你升級而不是為你提供住宿。 我確實很喜歡免費自行車，但是下午 6 點就結束了。 搭乘計程車單程 40 美元即可前往飯店區與其他人共進晚餐。 房間裡的熱水浴缸只是冷了，需要 40 分鐘才能充滿。 電視遙控器無法切換到英語 空調在凌晨 3 點停止運作 他們只留下了 2 瓶水，供你在墨西哥逗留期間使用，而且你不能自來水。 房間風扇不轉 水壓非常低。 凌晨 4 點至 7 點停水，因為沒有管道！ 哦，我付了 75 美元的晚餐，然後就嚴重****了。撥打前台的電話直到早上​​7點才有人接聽。 他們告訴我這可能是蚊子造成的”，並且他們只能將我的退房時間延長 1 小時，而不會再向我收取 100 美元。我病得很重，無法離開房間。沒有人來幫忙拿行李。當我下午 1 點離開時，這位女士就像是“你是我最後一次退房”，就好像我在他們的度假村****一樣。 前往 Hard Rock Riviera Maya 的計程車費用為 108 美元……總而言之……即使酒店看起來很漂亮，也不是一個很好的住宿體驗。