塔爾薩

The stay was good. Staff was very friendly. Pool and hot tub were nice and clean. The room wasn’t very clean, could have definitely used a good cleaning. There were old french fries in the floor upon arrival, not a lot just one or two, they were so old they were black. There were dried boogers wiped all over one of the headboards of the bed. The hotel room door was broke and required a good slamming to close and lock. Other than the cleanliness of the room, it was a good experience. Would definitely stay there again.

Place was nice and clean staff was friendly had a good time and easy access to anything needed

Excelente lugar para hospedagem, limpo, quartos bem decorados, cama confortável, café da manhã, piscina interna e pequena academia. Nice place for accomodation, clean, well decorated rooms, comfortable king bed, excellent breakfast, internal pool and small gym.

Probably the most run down and dirtiest rooms I've ever stayed in. First glance everything looked okay not bad for one night. The electrical outlet was ripped out and there was exposed wire behind the tv, wasn't a big deal to me. The bathroom door and tv stand looked worn, also doesn't directly affect me. The popcorn ceiling was clearly growing mold in the bathroom since there is no fan to get rid of the humidity. The biggest issue was this stain on the ceiling that we realized after we had already put our two young children to bed. Best case scenario it was sauce, worst case scenario it was poop. Either way it looked disgusting and having it there made it so we'd definitely never come back here or recommend it. And depending on what it is could be a major health hazard. We got stuck with a really crappy room and they need to have a bit more pride in how they clean their rooms.

Rosy, the desk clerk, was wonderful when we checked in and gracious to help in any way she could. We checked in and went to our room. We tried to connect to Wifi. Having read other complaints about this, we were leary. We could not connect. Rosy told us we had to call the provider. We talked to someone located "off shore" who didn't think "they provided service to our room at Ramada in Tulsa anymore". After turning off and on our laptop and phones and working with the wifi provider for 45 minutes, I called Rosy. Rosy apologized. I asked her to move us to a room that "was covered by their service". We moved and didn't have a problem. Rosy reported the problem to the manager. When I checked out, I told the manager of our problem and he remembered that he had received an email about it. He apologized for the problem and said he would look into it. Hmmm. After looking over all the reviews, it seems that is what he always states. He never compensates for the problems. He had an opportunity as I was checking out to reduce my bill to compensate for my time spent on the wifi problem that has been brought to his attention before. Also the heat in the hallways, mentioned before has not been remedied but I'm sure he will "look into it" and be grateful for my review. On the bright side, Rosy was great, it was a nice hotel, clean, great updates and remodeling. The bed was comfortable but would have been better if we had not had a hole in our fitted sheet (see photo).

I was pleasantly surprised by this hotel, it had very friendly staff and clean rooms. The pool and hot tub was clean and the work out room was nice. Definetely would recommend if you're going to stay in tulsa on a budget.