墨爾本機場探索飯店的評論

住宿方回覆: Hi Donia,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our location convenient. It's great that you appreciated the free parking service and the spacious, clean rooms. We strive to offer the best experience for guests traveling by car.As the only serviced apartment in the area, we offer spacious rooms with fully equipped kitchens, living rooms, and laundry facilities in our One, Two, and Three-Bedroom Apartments. Studio apartments have kitchenettes and access to complimentary public laundry. Additionally, don't forget to enjoy our Café on Wheels, serving freshly brewed coffee and breakfast options from 5:30 AM - 2 PM, Monday to Saturday, and our food truck, offering tasty meals from 5 PM - 9 PM, Monday to Saturday.Thank you again for your recommendation, and we look forward to welcoming you back!Best regards,Yash SinghalBusiness Owner

住宿方回覆: Dear Wade Goh, Thank you for taking the time to share your feedback. We're glad you found the unit well-equipped with everything needed for a comfortable stay, especially the home-style amenities like the washer, dryer, and kitchen appliances. We understand that the limited food options nearby can be a bit inconvenient, and we appreciate you pointing that out for future guests. Your comments help us continue to improve, and we hope to welcome you back for another stay when you're next in the area!Kind Regards, Arianna RedaFront Office Manager

住宿方回覆: Dear Anonymous User,Thank you for your wonderful feedback! We're proud of the service and cleanliness we provide, and it's great to know that it made your stay enjoyable. We look forward to welcoming you again soon!Kind Regards, Arianna RedaFront Office Manager

住宿方回覆: Dear ZH, Thank you for sharing your feedback with us. We’re glad to hear that you received enthusiastic and helpful service during your check-in, and we sincerely appreciate your kind words about that.However, we deeply apologize for the inconvenience you experienced with the room not being cleaned and the lack of towels during your stay. We understand how frustrating it must have been, especially after a long day out. Your suggestion to notify guests in advance about limited room service on weekends and to provide spare towels in those cases is incredibly valuable, and we will be sure to review our processes to ensure this doesn't happen in the future.We genuinely appreciate your continued support of the Quest brand, and we hope you will give us another chance to provide you with the seamless experience you’ve come to expect. Safe travels, and thank you again for your feedback!Kind Regards, Arianna RedaFront Office Manager

住宿方回覆: Hi Kai,Thank you for sharing your experience! We're glad to hear you found our location convenient, with easy access to the airport and a short drive to the city center. It’s great that you enjoyed the convenience of our shuttle service and the food and snacks available in the lobby, along with the coffee and pizza truck outside. We're especially happy to know that you were able to check in your luggage early and have it sent to your room before your arrival – we aim to make your stay as smooth and hassle-free as possible.As the only serviced apartment in the area, we offer spacious rooms with fully equipped kitchens, living rooms, and laundry facilities in our One, Two, and Three-Bedroom Apartments. Studio apartments have kitchenettes and access to complimentary public laundry. Additionally, don’t forget to enjoy our Café on Wheels, serving freshly brewed coffee and breakfast options from 5:30 AM - 2 PM, Monday to Saturday, and our food truck, offering tasty meals from 5 PM - 9 PM, Monday to Saturday.We look forward to welcoming you back!Best regards,Yash SinghalBusiness Owner

住宿方回覆: Dear Guest,Thank you so much for taking the time to share your experience with us.We’re delighted to hear that your arrival went smoothly and that our night manager was there at just the right time to assist you in locating your key — we’ll be sure to pass along your kind words to him. It's also lovely to hear that you enjoyed the quiet surroundings and the comfort of your apartment, especially with the small balcony to relax on in the morning.We also wanted to let you know that we've recently upgraded our Wi-Fi for even faster and more reliable connectivity, and all our apartments are now equipped with Chromecast, so you can enjoy your own entertainment during your stay.We truly appreciate your feedback and look forward to welcoming you back for another seamless and enjoyable visit.Warm regards,Arianna RedaFront Office Manager

住宿方回覆: Hi Normann,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our location convenient, with a smooth check-in process. It’s great to know that you appreciated the cleanliness and charm of the rooms as well. We would be delighted to welcome your friends, please reach out to us.As the only serviced apartment in the area, we offer spacious rooms with fully equipped kitchens, living rooms, and laundry facilities in our One, Two, and Three-Bedroom Apartments. Studio apartments have kitchenettes and access to complimentary public laundry. Additionally, our Café on Wheels serves freshly brewed coffee and breakfast options from 5:30 AM - 2 PM, Monday to Saturday, and our food truck offers tasty meals from 5 PM - 9 PM, Monday to Saturday.We look forward to hosting you again soon!Best regards,Yash SinghalBusiness Owner

住宿方回覆: 尊敬的客人，感謝您分享您的詳細回饋！我們很高興得知您發現房間寬敞且設備齊全，配有水壺、微波爐、基本炊具和洗衣機等便利設施。我們也很高興您對淋浴效果的認可。我們將審查我們的班車通訊，以確保客人更了解可用情況。我們也知道等待接駁車可能會令人沮喪，我們將研究提高服務效率的方法。關於行李的搬運，我們也會努力在這方面提供更一致的服務。我們重視您的評論，並希望再次歡迎您，讓您享受更完美的住宿體驗。

住宿方回覆: Hi $idhu,Thank you for your wonderful feedback! We’re thrilled to hear that you had an awesome experience staying with us at Quest. Our team is our biggest asset and I am glad they left a positive impression on you. As the only serviced apartment in the area, we’re proud to offer the added convenience of a private laundry, an open-plan living room, and a well-equipped kitchen that includes a dishwasher, oven, fridge, and cooktop. Our location near the freeway also provides easy access for travelers. Your recommendation means a lot to us, and we’re pleased you found our location convenient to Melbourne Airport. We look forward to welcoming you back,Best RegardsYash SinghalBusiness Owner

住宿方回覆: 早安, 感謝您選擇入住墨爾本機場探索飯店並抽出寶貴時間評價您的住宿。我們非常高興您與我們共度美好時光。 我很高興您能夠探索該地區並享受酒店的設施。 希望您度過愉快的一周，我們希望很快能在探索公寓酒店再次見到您。 親切的問候， 布萊克·蘭德爾 物業經理

住宿方回覆: Dear Anonymous User, Thank you for your lovely review! We’re so glad to hear that you found check-in and check-out easy, appreciated the free parking, and enjoyed the convenience of having a supermarket nearby. It’s great to know everything worked well for you. We hope to welcome you back again soon!Kind Regards, Arianna RedaFront Office Manager

住宿方回覆: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you were pleased with the overall standard of your stay. As the only serviced apartment in the area, we take pride in offering a unique and convenient experience for our guests. Our spacious rooms, full amenities, and hotel-like services give you the comfort and flexibility of home, while allowing you to enjoy the privacy and independence of an apartment. We’re glad that you enjoyed these benefits during your stay, and we look forward to welcoming you back for another fantastic visit!Best RegardsYash SinghalBusiness Owner

住宿方回覆: Hi Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you had an awesome experience staying with us at Quest. Our team is our biggest asset and I am glad they left a positive impression on you. As the only serviced apartment in the area, we’re proud to offer the added convenience of a private laundry, an open-plan living room, and a well-equipped kitchen that includes a dishwasher, oven, fridge, and cooktop. Our location near the freeway also provides easy access for travelers. Your recommendation means a lot to us, and we’re pleased you found our location convenient to Melbourne Airport. We look forward to welcoming you back,Best RegardsYash SinghalBusiness Owner