住宿方回覆: 尊敬的賓客!非常感謝您抽出寶貴時間分享您的詳細回饋。我們衷心感謝您的坦誠,也感謝您讓我們有機會更了解您的入住體驗。我們很高興得知我們員工的友善服務讓您的入住更加愉快,但對於您入住期間的某些方面未能達到您的預期,我們深感抱歉。您對客房等級、陽台設施以及額外服務費用的意見非常寶貴,我們已記錄在案並提交給管理團隊進行審核。我們始終致力於提供透明的信息,並不斷改進設施,以更好地服務賓客。感謝您提出的寶貴意見,我們將盡力提升賓客體驗。再次感謝您選擇入住薩帕蔚藍酒店,我們期待有機會再次歡迎您的光臨,並為您提供更優質的入住體驗。此致,敬禮!前台經理 Deysi Lee
住宿方回覆: Dear Valued Guest!Thank you very much for taking the time to share your feedback. We are delighted to know that you found our hotel to be of great value, conveniently located near Sun Plaza, and ideal for taking the cable car to Fansipan.We also truly appreciate your kind words about the cleanliness and tidiness of our facilities. Your feedback encourages us to keep improving and maintaining a comfortable environment for all our guests.We hope to have the pleasure of welcoming you back soon for another enjoyable stay in Sapa!Warm regards,Deysi LeeFront Office Manager
住宿方回覆: Dear Valued Guest!Thank you very much for your wonderful review! We’re delighted to know that you enjoyed our beautiful room, the cleanliness, and the friendly assistance from our staff and reception team. It’s also great to hear that you liked our delicious and varied breakfast. Your kind words truly encourage us to keep providing the best service. We hope to welcome you again soon in Sapa!Best Regard,Deysi LeeFront Office Manager.
Great place close enough to center to walk
Great views over the valley and of Mona sapa
Excellent breakfast
翻譯
住宿方回覆: Dear Valued Guest!Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our great location, the beautiful valley and Moana Sapa views, as well as our excellent breakfast. Your satisfaction is our greatest reward, and we look forward to welcoming you back soon for another memorable stay!Best Regard,Deysi LeeFront Office Manager.
CHEN JIA ZHEN
豪華房
入住於 2025 年 7 月
獨自出遊
16 則評論
9.5/10
極佳
發布於 2025 年 8 月 20 日
服務人員很親切👍🏼飯店景色很美
美中不足是洗澡水會忽大忽小、忽冷忽熱…
住宿方回覆: Dear Valued Guest!Thank you so much for your kind feedback! We’re delighted to know that you enjoyed the beautiful view and appreciated the friendliness of our staff. We sincerely apologize for the inconvenience caused by the unstable shower water temperature and pressure. Your feedback is very valuable to us, and our maintenance team will look into this issue promptly. We truly appreciate your understanding and hope to have the chance to welcome you back with an even better experience next time!Best Regard,Deysi LeeFront Office Manager.
住宿方回覆: Dear Valued Guest!Thank you very much for your lovely review! We’re delighted to hear that you had a pleasant stay and enjoyed our convenient location. It’s wonderful to know that our receptionist made your experience even better with their helpfulness and friendly attitude. Your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back again soon!Best Regard,Deysi LeeFront Office Manager.