薩帕絲路格蘭德度假村

Had a wonderful stay at this hotel with my family of 8. Booked 2 villas and the experience is excellent. Guest service is great, the facilities and rooms are very well maintained, although the gym room could be better equipped with more machines. I have to commend the GM, Mr Steven Tan, as is very detailed and hands on. Saw him cooking at the egg station due to manpower shortage, then he was at the front office receiving guests and sending off guest, even hold up umbrellas for guests disembarking from tour buses during rainy days. Very hands on and very willing to pull up his sleeves and help out. Rarity for a General Manager. One of our villas door lock was having issues and he came to apologize personally and explained the issue with the locks...turns out the wet weather in Sapa wreaks havoc on the digital locks. Restauarnts serves very good Italian and Vietnamese cuisine, which is why we ended up having 2 dinners in the hotels during our 3 nights stay in Sapa. Wonderful experience and we will definitely come back to Silk Path whenever we come back to Sapa. And because of this experience, I will definitely try out the Silk Path hotels in Hanoi in my next business trips. Kudos to Mr Steven Tan and his team.