Protea Hotel Fire & Ice! Pretoria Menlyn

Excellent location. In and around the hotel, there are a lot of delicious restaurants. The highway is easily accessible. The bedroom was nice and tidy. Would return to stay there.

It was a really good stay and the accomodation was really clean

The hotel is at a great location..things are easily accessible and it's so clean..the view from the window is also beautiful

我延長了我在這家酒店的逗留時間，因為我真的很喜歡價格合理的早餐和晚餐。

Very good service .friendly staff .the bar area is the perfect spot to relax and a have a dink.Dining hall very elegant and lighting is just perfect.Room is perfect with stylish shower feature.My second visit there and was still impressed from the last visit

Never in my life have I experienced a dirty bathroom in a Marriott brand hotel! EVER. The property was beautiful but my room was NASTY! There was dried, crusted stains on the bathroom sink and dried dark matter around the rim of the toilet. It was late when I got in and I was exhausted and didn’t feel like changing rooms SO I CLEANED THE ROOM MYSELF. I informed the front desk the next morning but was not offered a discount of any kind. I feel that I should’ve been compensated for that. I paid over $100 US for that room in South Africa! Doesn’t feel good leaving there and not feeling like I got my money’s worth.

We had the opportunity to stay at Protea Fire and Ice in Pretoria for 3 weeks and it was magnificent each step of the way. Before we arrived the staff promptly answered all our questions and concerns (it was our first time visiting South Africa so were were excited and nervous…Thank you Alisha and all!). The hotel arranged convenient airport pickup and upon arrival we were enthusiastically greeted and our accommodations were exactly as promised. We stayed in the 1 bedroom executive suite. Our room was very comfortable and quiet after a long day out and about. The staff of Fire and Ice are exceptional. They are friendly, helpful and hard working. Everyone greets you with a smile and inquires if there is anything that they can do to make your stay better. The rooms are well laid out and perfectly clean. The restaurant is excellent and lives up to their goal of the best breakfast buffet in Pretoria. The dinner buffet is equally excellent as well as anything you order off the menu. The restaurant and bar area is very upbeat and lively for a fun evening but you can also find a quiet spot inside or outside. The front desk staff were extremely helpful with itinerary suggestions and even arranged a “rescue” pickup for us when our Uber App wasn’t working due to our remote location. Though we are not big shoppers, the proximity to the mall was helpful for things we needed as well as additional restaurants. It was wonderful experience that we hope to repeat.