Called the day before and asked if it would be possible to check in early since we were going to an event, needed to change cloths and drive another hour to our event. They said no problem. When we got there at 1:00 pm we checked in, changed clothes and went to our event. It ended early so we went back to the hotel and gathered our things and drove home. Didn’t even spend the night.( hotel is in dire need of some renovations but it was clean.) We turned in our key cards at the desk and informed them we were leaving. No problems. My surprise when I checked my credit card statement and found a charge from the hotel for $28.36? I called the front desk to question the charge and was told it was a $25 early check in fee plus tax. Not once when I called the previous day or at check in were we told there was an additional fee to check in two hours early. I was told as long as the room was available, no problem.When I called, the response was, that’s our policy. Needless to say, we won’t be back.
翻譯