A 1 night stay over whilst heading elsewhere. The hotel is situated across the road from a pulp and paper factory. The back end is in an industrial zone. The hotel is very dated. It is showing its age. We were close to town which was convenient. The room was clean but the wind whistled through the doors all night. Breakfast was unexceptional. Rubbery eggs, sausages, beans and toast.
Staff were pleasant. The hotel needs repairs to ceilings, outside steps, no sprinklers in room, uneven pavement when walking to outside access to the room.
翻譯
訪客用戶
客房 - 帶2張雙人床 - 禁菸
入住於 2025 年 8 月
夫妻/情侶出遊
1 則評論
5.5/10
發布於 2025 年 9 月 22 日
3/5 CLEANLINESS Overall , BECAUSE : bathroom , bed sheets were clean . Beds beds were very well done. HOWEVER T HE FLOORS and DOORS KNOBS WERE STICKY..........................3/5 3/5 SERVICE .Your receptionist ( Fatima at check-in ) was efficient and smiling . At night, when we came back ( approx 10:00hrs PM,) no one was at front desk..... Three (3) other guests had also been waiting over 15 minutes to see "someone" to answer them. We waited an additional 5 to 7 minutes before Thomas showed up . He apologized and explained that being alone he had to go at the building in the far back to open some door and/ or windows to facilitate the air flow exchange as someone had "overcooked a pizza and the "burned pizza" smell had filled the surrounding air on the second floor corridor etc...
Some guests had complained and he made sure everything was Ok and under control.................................. 1/5
FACILITIES . Defective card readers to unlock door. In corridor AND outside door. Apparently, the batteries in the LOCKS had to be changed but could only be done by maintenance personnel during daytime. WAS very annoying as we had to walk back at front desk on 3 different occasions . (1) Upon arrival, could not use outdoor direct access from parking lot. (2) We had walk to go at end of building and walk back to our room to access from corridor. (3) Upon returning at approx 10:00PM , the corridor card reader to access our room did not work at that moment. So (3) we had to go back at front desk at which time we waited for Thomas as described earlier under SERVICE.
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Hôtel propre mais qui a besoin d’être rénové. Bon service et très bon petit déjeuner. Situé pas trop loin du Vieux Trois-Rivières. Piscine extérieure chauffée 👍 Stationnement gratuit.