Hotel is disrespectful to the guests... We paid advance payment of 309,00 EUR but there was a 48 hour cancellation policy, meaning I as a guest could cancel a reservation within 48 hours before arrival and the hotel will do a full refund. We did cancel 48h before arriving date because there was no snow! That was in February and now in May still no refund even though they are promising via emails... Not recommended to have any business with this hotel!
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