達勒姆教堂山希爾頓惠庭飯店

This was the absolute worse stay I have ever had. So VERY Super Noisy! All the traffic outside the window, the neighbors beside the room and the room above were super loud starting at 6 am and ending around midnight all 5 nights I was there. I ended up leaving early just to get away from the noise. The breakfast was cold each morning.

On one occasion during my stay, an ambulance arrived at the hotel due to a reported medical emergency, possibly a heart attack. That evening, while I was using the hotel’s complimentary laundry facilities—a notable amenity—a night attendant, described as wearing glasses and having little hair, approached me. He questioned me aggressively about the incident, which I have no idea. His behavior was unprofessional, confrontational, and included shouting, which I found distressing. Upon checking out, I reported this issue to a coworker, who informed me that the attendant’s name was likely Mike. I urge the hotel management to address this staff member’s conduct to ensure a more respectful guest experience.