特雷梅佐大飯店

Beautiful and iconic property inside and out. It’s incredible to think that they’ve been able to maintain this establishment that was built in 1910 to such a high standard. All the spaces are so beautifully designed, even the spa itself.  We also were able to take wedding photos at the hotel which was a nice perk as some other Lake Como hotels restrict this even if you’re a guest. This we really appreciated as the venues within are very classic and stunning.  Some things to bear in mind of -  service at the restaurants is pretty inconsistent in terms of proactiveness, timeliness and attitude  - value for money for their food is average

Il Grand Hotel Tremezzo è uno di quei posti che ti restano nel cuore. La posizione è semplicemente spettacolare, con una vista sul Lago di Como che ti lascia senza parole. Tutto è curato nei minimi dettagli: le camere, il giardino, la spa, le piscine… si respira eleganza ovunque, servizio è impeccabile. La cucina è raffinata ma con sapori autentici, e ogni angolo dell’hotel racconta la storia del luogo. Un soggiorno davvero speciale, che consiglio a chi cerca bellezza, relax e un tocco di magia. Torneremo sicuramente… con il cuore già pieno di nostalgia! ❤️

Timeless Elegance on Lake Como My wife and I had the pleasure of staying at the Grand Hotel Tremezzo this week, and it was everything we hoped for and more. The hotel is the perfect blend of sophistication and warmth – combining five-star quality with genuinely friendly, attentive service. The design of the hotel is stunning, with a traditional elegance that perfectly complements the beauty of Lake Como. Every space feels thoughtfully curated and in harmony with its surroundings. A true highlight of our stay was the T Spa. The staff were incredibly helpful and professional, creating a calm and luxurious experience from start to finish. We enjoyed a couple’s massage in a private room, and it was nothing short of exceptional. Grand Hotel Tremezzo is a place where every detail is taken care of with grace and care. We left feeling completely relaxed and already looking forward to returning. An unforgettable experience

Nous avons déjeuné au restaurant du bord de lac , tout est dans le détails , les couleurs réfléchies avec goût , le service impeccable , la nourriture excellente. Sans faute.

Though the hotel was beautiful and reminiscent of past grand years, we were disappointed with the attitude of the staff. Upon our arrival we were given a tour of the hotel, the woman was pleasant so we asked for a dinner reservation. The concierge made several suggestions, picking one, we were told only 7:30 pm was available. We said fine. After walking there in the rain, the restaurant told us they were never called and couldn't accommodate us. Upon returning to the hotel, they appeared indifferent and said we should have received a confirmation sheet if it was made. We expressed confusion since we were standing right there and they asked about the time. We thought that was our confirmation. They offered to sit us in their fine dining restaurant. We agreed and again had to wait quite awhile to be attended to. When we did order, I received a piece of Branzino that was 2 inches wide and 3 inches long on a piece of lettuce. It looked and tasted very unappealing. (I wish I had taken a picture to prove my point!) Again we were disappointed (and paid $62 Euros for it). The Sommelier did come over to us and made a point to offer a higher price wine than what my husband ordered. Maybe he was trying to be helpful, but frankly after the night we had, he just sounded belittling and arrogant. The reason I am giving 2 stars versus 0, is possibly the rain and clouds of the 2 nights we were there might have had a negative impact on the staff and dampened our enthusiasm. We were under the assumption that such a luxury hotel would make their guests feel very welcomed and special. We were wrong.

We had long wanted to visit Grand Hotel Tremezzo, and finally managed to book months in advance. As frequent guests of luxury hotels, we expected a top-tier experience – but were deeply disappointed this time. We pre-arranged a luxury Mercedes sedan transfer through the hotel for two people. Instead, we were picked up in a 7-seat minivan, which felt far from luxurious. Upon arrival, we voiced our dissatisfaction to reception, but got no resolution until checkout, and only after pushing hard. Check-in was also frustrating. Our room wasn’t ready at the promised 3:00 PM. We had to keep returning to the desk until it was finally prepared around 3:30 PM, only after we insisted. Dinner was reserved in advance through the concierge at one of the hotel’s restaurants. However, on our first evening, my husband was refused entry because he was wearing classic knee-length tailored shorts. No one had warned us that trousers were required. It was embarrassing and upsetting. Service throughout the hotel was well below expectations – at reception, concierge, and restaurants. For the price point, the food and drinks experience should have been on another level, but it wasn’t. The only highlight of our stay was the Riva Boat Passalacqua tour – the Hollywood Tour around the lake. Captain Maurizio made the experience truly unforgettable and deserves special recognition. At checkout, we were again charged the full amount for the transfer from the airport. We refused to pay the full price for what was essentially a minibus, not the luxury we paid for. After insisting to speak to a manager (which took serious effort), a woman finally offered a 50% discount. We accepted, but the whole experience felt stressful and unworthy of a 5-star property. Final thoughts: The hotel is visually stunning – with incredible pools, lakeside location, and dreamy surroundings – but the service was far from five-star. Sadly, it left us with more frustration than joy.