普拉斯韋尼德飯店

We booked in with family for two nights for a visit to Zip World at Penryhn Quarry. The hotel has been recently refurbished to a high standard. The staff were welcoming & helpful. Bedrooms were well appointed with comfortable beds &pillows. The log fire in the bar & dining room was very welcome even in June. Our only criticism was that the buffet breakfast was cold on both days. The food was hot when coming from the kitchen but the heaters weren’t on & the plates were very cold. By the time we got back to the table everything was cold except for the sausages. Obviously hold the heat better due to density. This stopped me giving 5*

We cannot fault the room we had. Modern, freshly decorated and with a very comfortable super king bed. Also our room had good views towards Blaneau Ffestiniog. However, the restaurant was very disappointing offering only a poor/limited range of processed food (pie and mash; fish and chips; burgers etc.). Also, the service at breakfast was very, very, slow/poor. Clearly most of the (minimal) staff had not received hospitality training (or they had forgotten about the importance of customer service). It is such a shame as this historic, lovely, hotel could be so much better if they employed chefs and offered, for example, traditional Welsh dishes. So, to summarise, a good place to stay but possibly look elsewhere to eat

Really lovely stay at the hotel. Made the feel incredibly welcome by lovely staff. Hotel was really comfortable, warm and spacious. Room was immaculate and the room facilities were of an excellent standard. We could walk to zipworld from there and the town centre was a 25 minute walk. Definitely going to be staying there again. Great value for money on the evening meals and very good quality food. I found the breakfasts a bit expensive for what they were and would definitely get a breakfast included price next time I go. Very central to snowdonia national park.

What a fantastic night's stay we had at this modest but beautiful hotel. The staff were brilliant. Nothing was too much trouble . The food was beautiful, it's a simple menu but plenty of choice and the breakfast was perfect . The room was comfortable, clean, and well maintained, and sleeped like a log .

Good breakfast selection. We ate in the restaurant a couple of evenings during the stay. It was a nice meal. Lovely warm fire in the bar/restaurant area. Nice outside area with beautiful views. Next to a Zip World. Would definitely recommend!

I am visiting North Wales as a disabled traveller. On arrival there is no disabled parking however there is a flat area at the top of the carpark where I could get out, then let my partner park the car. The staff were welcoming and our room was great with a fully accessible shower room. We ate in the bar where there was a small, limited menu but everything we ordered was fantastic and very reasonably priced considering the quality. Breakfast was good with the buffet style cooked breakfast, again all cooked to a high standard or a continental breakfast and fruit. On this occasion, I didn't need any help, but the staff were always offering assistance which is very reasuring. If I was visiting this part of Wales again I would certainly be back.