Needed a tub for wife but BW would not change the room since it had been booked through *******. Charged city taxes which apparently ******* does not pay. Also, required $100 to be charged to credit card and will take up to 7 days to get the $100 back. Shower too small, no safety handle in shower or a place to put your shampoo and other shower items. Commodes small, low and difficult for senior citizens. Could not see the breakfast buffet due to the sun coming into the windows - need curtains over the small high windows. Was not a good experience and is certainly not senior citizens friendly.
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