曼特拉特拉拉爾根飯店(Mantra Traralgon)

Hotel is clean and well maintained however they do not have concierge services post 8pm, not sure if this is normal. I came across for the first time. They did not serve breakfast at Butter Factory as indicated on their website. It was in a small area near the reception with limited continental options mostly cold with microwave available to heat items as needed. We didn't eat despite paying for it so i cant comment on quality. It would be good if hotel updates its website to indicate this information so people can make an informed decision.

Hotel was clean and well put together, with a nice restaurant on the main level. However, when I showed up there, I had to wait for about 10 minutes for someone to get to the front desk as it was unmanned and no phone number to call anybody. It had a little bell that I kept ringing and no one was in earshot,apparently. The lady finally showed up and was unapologetic and checked me in and everything after that was fine. 

Nice new Hotel. Too bad you can't open the windows. The display for operating the A/C looks very modern and simple. However, you could only choose the temperature and no other options. great that a laundry is offered. however, it does not appear to be well maintained. the washing machine was quite dirty. Not only was the dryer super dirty, but the drum was also damaged. The whole laundry room does not make a very neat impression. Pity.

Place was great and the service was better. Everyone we spoke to was so lovely and helpful. Would definitely recommend staying here if you’re going to Traralgon

not bad

Thankyou for everything it was truly an incredible experience - every little part associated with our trip was marvellous! Charlie, Sophie from the hotel, restaurant staff, cleaning crew all delightful and because of them we ADORED our time here. Coming back plenty of times!

Liked the accomodation, room was very good and super clean. Location - excellent! Breakfast was dissapointing- very limited and average qualty.

The only negatives we had about the property was that it could do with somebody to give the windows outside a good clean remove cobwebs on the glass. But the positives were: The amazing Regan at reception he couldn’t possibly have done any better for customer service as he has is an excellent attribute to your business. Also to the morning staff in the kitchen at the butter factory for breakfasts These are the two reasons we will certainly be coming back again so we just hope that your team of staff continue the excellence in customer service .