圖爾Ufr Arts Et Sciences Humaines附近住宿

I am a loyal customers of the Hilton brand and this hotel has disappointed me a lot ! I arrived late in the room and all I needed was a hot shower and a good night sleep. I run the water and can’t get it to warm up. I call the front desk who send an intern to check if the water does warm up (as if I did not know how to turn on the water) she is waking in the bathroom with her shoes, splashing water all over the place, waking in the water with her shoes, confirm that it’s not hot and leaves. 30min later I call the front desk to get an update. “You have to wait”. An hour later I call the front desk again because nobody is keeping updated, and they say: “the maintenance guy is gone for a while now, he fixed it”. In addition of not keeping me updated, they assumed it worked without checking with me who reported the problem. Then they continue with, “then you have to wait”. They did not offer to change room, they did not offer to have me shower in another room that could be cleaned the next day so we did not have to change room. And not talking about leaving me in my dirty bathroom, because waking with shoes in water where I am supposed to be bare foot is hygienic to them!! I had to go to bed with my day of plane/train dirtiness. I am not mad that something went wrong, I am mad at it was handled ! Very poorly ! The next day and for the next 3 days asked to talk to the manager to share my feedback with her. She simply ignored all my requests. The day front desk lady was so apologetic, but the manager could not care less! And of course no gesture whatsoever was offered. Honestly stay away because when management is that bad, everything is bound to be bad in this hotel.

優秀。房間裝修得很好。感覺很新。啤酒和葡萄酒價格公道,休息區柔軟,可以放鬆。安全的自行車儲存。接待團隊都可愛,友好,專業和樂於助人。向喬治喊,知識淵博,樂於助人。早餐也很好,通常漢普頓提供。市中心的絕佳位置。停車場50米遠,安全,24小時12歐元。

一般一切都還好。所有酒店wifi質量都是弱點,所以也還好。酒店入口位置另一個故事,不是真的方便。附近就是大雜貨店,沒有直接到酒店的路徑。如果你能以某種方式管理這件事,那就太好了。從我外部的角度來看,這是相當具有挑戰性的事情,但它將改善客人的舒適度。工作人員非常友好,所以我在您不錯的酒店度過了愉快的時光。

從圖爾火車站不行5分鐘即可抵達酒店。訂房的時候以為就是和IBIS類似的酒店，進房間后發現有驚喜，房間布置溫馨，各種裝飾雖不高檔，但都經過精心設計，讓人感覺舒適。這個酒店真是到圖爾的絕佳選擇，值得推薦。

在複雜的投票公寓7/10:寬,全部,陽台,相當乾淨;裏的負面,沒有空調,牀牀牀牀牀,了!!水池不太乾淨()太熱,但是男孩們玩了半個小時,晚上出酒店停車場和站附近的地區,不建議女孩子獨自一身,在接待處細注意兩個女孩。在入住時不靈活地說房間會在17點鐘準備好,在他們着你的各種和笑聲之後,小心不要讓旁邊辦公室的負責人抓到你,他們繼續推遲房間分配......最後手裏的到17.30。清晨出check發生....而且我還不清楚公寓的房間號碼,而不是一遍寫它們或說一個號碼來幫助我,她對繼續在法語中全部重複這些號碼感到震驚。除了我用英語對她抱房間遲到的時,她們不明白,也開始用這個語言回答我,對不起,但是作爲客戶我根本不喜歡,完全缺乏友好和專業性。

裝修非常新服務很標準，早點也不錯，給你有家的感覺，服務也細緻，態度彬彬有禮，衛生間很乾凈，對客人有禮貌，離景區也相當近，室內的隔音效果非常好，非常不錯的一家酒店，以後來了還住，攜程不錯

酒店在一個院子裏 環境 服務 餐食都非常好 就是地理位置較偏 去圖爾的任何位置都需要打車。另外就是餐廳總是有蒼蠅飛 無論內外。老外雖然不在意 但我有點接受不了。！

很好啊

Hotel ist etwas außerhalb der Stadt, dafür liegt es aber sehr ruhig. Das Frühstück ist eher mittelmäßig. Ansonsten gibt es nichts zu meckern. Wir kommen immer wieder gerne, zumal der normale Stromandchluss für laden kostenfrei ist