紅沙飯店(Red Sands Hotel)

The property building is very well-pointed. The lobby is very beautiful with electric fireplace, a library, coffee, beautiful landscape view from the large open window. The room is very well furnished with high quality. Late check-in was very accommodating and friendly. But the lady staff in the morning was very rude. She chased us out the beautiful sitting area to the map area, remained glooming all the time we were there, never smiled a singled time, said a single friend word to us.

I had received the text to check in the morning of our arrival but we could never get the connection because of coverage in the area we were in, I guess. Once we realized that we wouldn't arrive until after 10PM, we call twice and left 2 voicemails asking for a return call to make sure that we could still check in that late. NEVER received a call back. While checking in, told the young lady at the front desk about the calls (wasn't even angry, just happy to have finally arrived), her response "phone never rang here!". I guess we were interrupting her evening. For the price we paid for a mediocre room, we expected some customer service. The hotel overall just felt kind of gloomy even in the morning. The view in the back was great.

One night stay while hoping the national parks. Rooms were good. Staff friendly. Only complain was food. No free breakfast, only offered instant oatmeal. Coffee was horribly weak. If you went to restaurant on site coffee was $4 cup. Nightly price was comparable to hotels that offer full breakfast. No fast food in Torrey to get breakfast.

Nice appearing hotel. Newish modern look. Our room was LOUD! The air conditioner was antiquated and noisy. The refrigerator was so noisy we turned it off. The ice machine in Galway was noisy.

As of 5/29/23, there is NOT a working hot tub! I found out after arriving. If you are looking for a clean room, they have that. Double check that you have shampoo, conditioner and shower gel before you shower. In my experience, the shower gel was out. My main complaint is that the hotel was unwilling to offer anything to make up for the missing hot tub - blaming it on the fact that I booked through Travelocity.

We stayed for one night while traveling. The room was clean, the hotel seemed a little dated. Overall decent place to stay but on the pricey side.

Stunning place in the middle of nowhere! Comfy bed & pillow, nice room, hot Wirlpool. Great hotel.

This property does not having a working hot tub! I complained to the front desk since that is the only reason we booked it. She told me that there is nothing they can do since I booked with Travelocity. Please help!

Red Sands Hotel is our family’s favorite place to stay near Capitol Reef; clean, stylish, modern, quiet, and charming.