巴塔哥尼亞大地

Desde la recolección en el aeropuerto, la bienvenida en el hotel por parte de Nick Russ, Kineret, Christian y el resto del equipo, la ayuda para agendar las excursiones, la selección de los alimentos y la oferta en cada comida, los buenos vinos chilenos y las incomparables vistas desde el hotel… pareciera una base ***** de lo moderno que es este hotel.

Magnifique hôtel où tout est parfait: l endroit, la nourriture, le confort, les guides, le personnel. Tout est pensé pour le bien être du client. Patricio nous a fait découvrir les peu sages et la faune locale avec passion. Merci à toute equipe!

"Una experiencia inolvidable en Tierra Patagonia. La atención del personal fue excepcional, siempre atentos a cada detalle. Las instalaciones son cómodas y se integran perfectamente con el paisaje espectacular del Parque Nacional Torres del Paine. Las excursiones están muy bien organizadas y ofrecen una conexión única con la naturaleza. La comida es deliciosa, con opciones locales y de excelente calidad. Sin duda, un lugar para desconectar y vivir una experiencia única."

Espetacular. Staff mt atencioso, Kine e os guias mt competentes e otimos. Foram pontuais em todos os transportes e pensam em cada detalhe para oferecer a melhor experiência aos hospedes. Desde presentes nos quartos aos lanchinhos de boas vindas. Tudo excelente!

Sadly, Tierra has been purchased by a new company, and the service and standards of the hotel have noticeably diminished. Large groups should be expected on hikes as they now want to maximize the amount of guests on excursions . We were also surprised by the extremely long drives as the hotel doesn’t enjoy some of the closer proximity as others in the same region (such as Explora). The jacuzzi didn’t work the entire time which was unfortunate, we were given a litany of reasons why but the story changed each time we asked. Furthermore, the hotel has 80+ guests and only 7 total chairs poolside. The food was also a category that was severely underwhelming - beware that if you head out on a long hike, some of the food options might have sold out by the time you return and massage appointments are often missed. Furthermore breakfast is extremely limited as well as the bagged lunches on the hikes. Sadly, the hotel had us stranded in the rain for 2.5 hours as they rely on a public ferry to get us back to the 2 hour drive home needed. Other hotels have their own private boats so as to never be stuck in this situation. By then it was pitch dark and dinner at 10pm over logistics that could have been planned better. Overall, the guides were excellent and often work freelance throughout the region, but the hotel, itself, seemed worn out - broken items in the room and a management that seemed intent on herding guests into a cruise like experience rather than an exclusive one in such a beautiful place, and for such a big price.

Das Hotel liegt weit weg von jeglicher Zivilisation und damit von besonderem Flair architektonisch mehrfach ausgezeichnet schmiegt es sich in die Landschaft Zimmer alle ausgerichtet zum Lago Sagramento und zu den Torres Del Paine metallene Wasserflaschen vorhanden, jedoch keine Minibar oder Nespressomaschine vorhanden, nur ein kleines Fenster zu öffnen - fast regelmäßig stürmischer Wind Kleiderschränke minimalistisch, Nassraum dafür umso größer Personal sehr freundlich und kompetent und auch mehrsprachig, Essen ausgezeichnet und abwechslungsreich die hervorragend organisierten Ausflüge meist allein gemacht nur mit driver und guide