I’m a big fan of the Canopy brand in general, but I have a hard time loving this particular Canopy. It seems like it’s designed more to look great than to be great. For example, the electric controls next to the bed are unnecessarily complicated— there’s about 9 buttons to control different lights and shades and things, and it isn’t easily usable. You have to hunt through all of them and try to remember the difference between the sconce light and the halo. It’s needlessly complex and that makes it harder to use. There is also a motion-activated night light under the bed, so if you get up in the middle of the night, it shines a light for you, which isn’t great if your partner if sleeping or even if you yourself want to try to go back to sleep. The night light is hyper sensitive, so it activates even if you just lay in bed and dangle your leg down. And there’s no way to disable it. If you don’t want lights going off every time you get out of bed, you have to shove a pillow under the bed to block the motion sensor or cover up the light. I love the filtered water/ice stations (one of my favorite parts about canopy hotels!) but the ones I used here seemed a lot more temperamental than others. You have to hold your water bottle at exactly the perfect angle before water will dispense, but since there’s no instructions, you have to poke around til you figure it out. There’s no little shelf in the shower stall, so if you bring your own toiletries, you have to either put them on the shower floor or balance them on top of the wall-mounted toiletry bottles. I also didn’t love that there’s no door on the bathroom and only frosted glass around the toilet cubicle. The bed was great — very comfy — and the blackout shades were an excellent touch. Very convenient location, close to the subway. And the decor is beautiful, very sleek and bright. It just all feels like it was designed without any context of how a guest will actually interact with all these things.
這正是您要的飯店。多倫多市中心假日飯店 (Holiday Inn Toronto Downtown Centre) 為優秀的購物場所環繞,地理位置十分有緣,距離央街地鐵站 (Yonge Street Subway) 幾步之遙的,可以直接到達多倫多的商業和金融區以及其它主要景點。我們擁有513間豪華客房和套房,為您提供最好的住宿和享受。希望時刻保持連接的旅客可以使用配備無線互聯網接入的9,000多平方英尺舒適的會議空間或飯店的商務中心。在您的客房享受免費上網服務或經過繁忙的一天後,縱容自己一次,在房內用餐或到水療中心放鬆身心。經不住優質服務的誘惑,在我們的餐廳享受了一頓豐盛的美食,或到現代化的酒廊品一杯雞尾酒。您甚至出門在外也可以強身健體,到重新佈置的健身中心鍛鍊或室內溫水游泳池放鬆暢遊。無論您的興趣是什麼,入住多倫多市中心假日飯店,是享受多倫多的好方法!
Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be <10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff
I was looking for a low price option to stay in Toronto and this was the only hostel I found. So I booked it. In addition to the expensive price I had to pay taxes (which weren’t included!) For the price that I paid (over 130CAD on weekend nights) I definitely at least expected more! The rooms were small and the beds just simple bunkbeds. The lockers didn‘t have locks - they needed to be purchased seperately. One shared bathroom and one showerroom for the whole floor. Two days the water (sink and shower) wasn‘t working on the 4th floor and the showers weren‘t very clean. Breakfast was included and ok, the kitchen not always clean. General foods as salt and oil were not to be found. The kitchen and Public areas to hang out were not cozy and very tight and there wasn‘t enough space in the morning. The place to store luggage after checking out was unlocked. It was all this little things that made me leave with a not very good and happy impression in total.. The location however was central and nice, staff was nice and helpful and the beds were comfortable and clean. Free use of towels.