多倫多 1 飯店

Hôtel très bien moins adapté pour les familles Hôtel très bien, confortable. La salle de bain et toilettes manquent d’intimité car porte coulissante. Par contre hôtel moins adapté pour des familles. Le hall de l’hôtel est dédié au bar très branché ou beaucoup de monde vient passer la soirée. Idem pour le roof top où se trouve la piscine et où beaucoup de soirées sont organisées tout au long de la semaine.

Not returning- disappointing Hotel is gorgeous but unfortunately we won’t be returning due to the never ending noise issues we experienced in an upgraded room. Spoke to the manager upon check out to relay our concerns, he was supposed to get in touch later on today but hasn’t. All we were offered was $100 off our final bill which wasn’t acceptable as we were placed in a room with known noise issues. Beware of the terrace rooms, especially if you’re nearby the exit/entrance to the terrace level. It was a literal nightmare that lasted all evening and into the early Morning.

It shouldn’t be considered 5 star hotel , they are not even in the league of 4 star, overall its good place but not a 5 star for sure, it is just 3 star hotel with the pricing of 5 star , you should go Ritz-carlton if you want to experience 5 star hotel

Room service was poorly handled—no tray was provided, and when I called to request one and arrange a pickup, neither was done, so the plates were left overnight. I also had trouble getting staff to collect them the next morning. The Terrace Suite had no screen door, which led to a lot of mosquitoes getting in during my stay. Overall, a beautiful property, but communication and attention to detail need improvement.