格拉德史通之家飯店

The concierge/front desk person was extremely rude. She loudly spoke about how she quit so I believe she just did not care about being polite/caring about customer experience. She ignores the text line so i had to go downstairs where she met me with an attitude. During check in and check out she was also extremely rude. I believe since she was quitting she simply did not care. Otherwise the stay was overall nice. The room is clean and its a nice hotel. The street is loud so beware. You will hear it.

We chose to stay at the Gladstone for it's rich history and its passion for showcasing the arts. Though the hotel is beautiful, the room itself was very small with the sink for the bathroom in the room. We were located on the second floor, which I was originally not pleased about, but when we realized we had to call the bell hop to use the elevator, we were glad to be able to easily walk up the stairs. With that said, the elevator is really cool with original gold framing, adding to the flair of the Gladstone. The hotel was recently renovated but there was evidence of wear-and-tear on the walls, counters, around the mirror. We did get treated with a bottle of wine congratulating us on our wedding, which was a nice touch. It's a beautiful place to stay for a night but anything beyond that would be challenging.