Huge safety concerns after our stay! Last night after 11 I went to grab my Uber eats, elevator going down did not work, called down and desk said it was working, after waiting a bit I attempted to locate the stairwell. It’s unmarked and leads you to a completely other building where you feel lost and disoriented. When I exited I was 2 buildings down and say firetrucks and people outside the hotel that couldn’t get in. But the scary part was people inside couldn’t get out. If there was a fire they would of all been trapped inside. After finally being let into the restaurant door, we still couldn’t use the elevator and no one knew where the stairwell was to get to the rooms, even the Toronto firefighters said this building js unsafe if people needs to evacuate from
Upper floors. Also my child was up on the 3rd floor alone while I was trying to figure out what was going on! After an hour a staff member took us behind the desk to a long hallway which eventually turned into a stairwell. This was not a stairwell that was marked usuable to patrons of the hotel! Please make your buildings safer, j would sports full refund for this!
翻譯