查理別墅海灘飯店(Hotel Charlee Villas Beach Hotel Oceanblock)

Got to property had to go to a different property to check in. room and keys didn’t work. No hot water called the cell number given and told to let it run for 5 minutes nobody’s awake yet so the water will take a minute to heat up. No washclothes or towels remote doesn’t work

Honestly…. This is the worst place I have ever stayed in. This was my first time staying over night in Seaside Heights Nj. I had no ideas where to stay, so I googled some rooms for a decent price, this one came up and looking at the pics, it looked totally decent for the price. I paid $500.00 for 2 nights and this place stank,felt dirty, broken blinds, no toilet paper holder, the floor was dirty, the plumbing ******, the pool was small and dirty looking and it had a garden hose in it the whole time that was turned off. Our mini fridge didn’t work, the tv didn’t even have feet! It was just sitting on the dresser or table resting on the speakers looking like it was going to tip! This place needs to be kept up, and remodeled badly. It was a cool location near the beach and boardwalk, but I will never stay there again, and highly recommend that no one else does either.

Absolutely horrible, if you’re looking for a place to stay keep looking. First couldn’t find anyone in office to check us in, waited for 20 minutes until someone was found. When we walked into the room first thing we saw was an old ripped up chair , the tub had a hole on the bottom & I don’t know what kind of bed it was. I told the manager there was no way I was staying there , he did mention ve us to a slightly better room , the first room should honestly be condemned. If I can figure out a way to add pictures I would, I am not exaggerating, place was awful

The room and property were filthy and unsafe! As soon as we entered the room we were horrified! The room reeked of cigarettes, there were 3 random dirty beds! Broken AC with a loud old fan! I can never describe accurately how gross it was!!! We immediately left the room and went to the office to cancel and leave! They said they would send someone up to spray! We declined and l cancelled and said i need a full refund! They said the procedure is they cancel but ******* issues the refund!!! When I called ******* when I returned home from another hotel they said they called the Charlees Villas in Seaside Heights and they claim they said we just left but never officially canceled! I’m not sure which business is lying, however, I hold ******* responsible! Their picture of the hotel was of a hotel on the beach with 2 queen beds, a clean room and private balcony! I can assure you that was completely incorrect!!!! First of all when we arrived they had us get back into our car and sent us to another hotel of there’s a few blocks away from the boardwalk in a very unsafe neighborhood! ******* and the Charlee Villas both refuse to refund me my $658 !!! Please don’t ever book with ******* or Charlee Villas in Seaside Heights NJ!!!!

My room had a very bad smell. Get rid of rugs and put new ones. Pool has dirty ring around it. The out side floors and steps need sweeping and hosed down.

This was the worst experience I ever had. The place is a dump. The staff is not friendly they are very rude, the room smelled like pee and was dirty. Horrible! Never again!!!!

Check in was at 3 however at 3 there was 5 families outside waiting to check in with no one in the office and no one answering any of the three numbers listed to call. Didn’t get to check in till closer to 4. Outside of property is very dirty as well as the pool. The room it’s self was not terrible however the floors were disgusting and turned all my socks black. There are also no pillows or blankets provided to use the pull out couch which was actually surprisingly clean. Only provided 3 towels for a group of 4 And was unable to get more. Big parking issue as people who were not supposed to park in the hotel lot did any way and our spot got stolen with nowhere else to go. Once again tried calling all the provided numbers to find out what todo and no one answered. We ended up getting a $45 parking ticket on the street. Doors are old and don’t lock properly. On the bright side, the water pressure is fantastic and the water gets very warm.

The room was ok, but the smell was so bad like somebody was smoking for a week in that place

Let me start off by saying I wish I could give zero stars because this place doesn’t deserve the one star that I gave them. This was literally the worst hotel I’ve ever had to stay in. The pictures online look nothing like the actual room. We arrived and we’re immediately met by hundreds of flies. Tried to kill as many as I could and called the office and told them about it and they said they would bring spray and traps. That never happened. My son and I were sweating and needed a shower but refused to stand in the filthy shower that had a brown stained bath mat and physical dirt in the shower. There was physical dirt on the walls, our shoes stuck to the floor, the main bed had a duvet cover with no blanket so it was like sleeping with 2 sheets. My son had to sleep on the pull out couch that had numerous stains on it (god only knows what the stains were). He also had only a sheet to sleep with. We called the office again about this and never received a blanket. We booked the room for 2 nights and tried to cancel our reservation for the second night and we were told that we had to go through ******* and we did. After working with the agent at ******* and the clerk in the office they said that they would refund my money then rudely threw me out of the office. Still waiting to see if my money will be refunded but I’m not hopeful. Avoid this hotel at all costs!