圖姆斯頓Arlene's S.W. Silver & Gold附近住宿

很乾凈，位於中央位置。工作人員很友好

First, I have to mention the nightlight built into the bathroom mirror here. This feature is ingenious, and every hotel should install them. Despite staying at more than two hundred hotels all over the country and the world, I've seen this only twice elsewhere. And one of my pet peeves at hotels is no nightlight, because I'm either blinded by the bathroom light if I get up to use the facilities in the middle of the night, or I grope around in the dark in an unfamiliar room. Kudos to management for some intelligent, thoughtful planning in consideration of your guests. Check-in at dusk was fast and efficient, and we were assigned a room on the top floor, away from the elevators as requested, to facilitate a quiet stay. The view of the mountains from our room greatly enhanced our visit. Features I love about this hotel include: Wall-mounted toiletries dispensers - very eco friendly. Keurig coffee maker Extra spacious king room with a divan-style sofa in a cozy seating area Lots of counter space in the room and in the bathroom Tons of lighting, including lamps and wall sconces Fast wi-fi and plentiful electrical outlets for charging gadgets Necessary amenities - microwave, mini-refridge, iron/board, hair dryer, etc. Full size tub and phenomenal water pressure Ultra-comfy bed, as always in IHG brand hotels. Pillow choices, firm or soft Blackout blinds The outdoor pool/hot tub area is gorgeous, with an adjacent large patio where guests were congregating. I didn't notice if there was a gym on site. Complimentary breakfast is served from 6-9:30. Although we're organic eaters and mostly vegetarian, we checked to see if there was anything we consider edible. Fresh bananas and apples were offered. Hubby also found a veggie-eggwhite omelet (highly unusual), and I had a boiled egg. Otherwise, the menu was typical - breads, cereals, dairy, instant oatmeal, instant waffles, processed bakery items, pork, etc. But we don't expect better in this regard during our hotel stays. This overnight visit was near perfection. We did hear a smidge of hallway noise, but nothing woke us during the night. Oh, and one of the window panes in our room was defective with a permanent fog. Repair the window, maybe add a recycle bin, and add raw sugar to the in-room coffee service . . . there would be nothing left to improve. We'd definitely stay here again.

我和我的妻子正從紐約出發去旅行。我們在預期抵達Sierra Vista前四天預訂了套房,並預訂了四晚的房間。這個所謂的套房如廣告所示,我們的收據上顯示的,是包含的,還有廚房和一張有三把椅子的桌子。在五天裏行駛了2,500多英里之後,我們期待着放鬆和恢復一週的時間。入住時間是下午三點,那是我們到達萬豪酒店的時候。房間還沒有準備好,所以我們又等了45分鐘,沒有解釋或道歉。當我們最後看到房間時,我們感到震驚。廚房的水槽、爐子、冰箱塞到一個很小的房間的角落裏。沒有廣告的桌子,也沒有放桌子的空間,更不用說三把椅子了。我提過房間很小嗎?兩個人搬來搬去幾乎沒房間。我是一個自豪的老兵,“支持我們的軍隊”,但是政府已經預訂了在塞拉利昂的許多酒店裏的許多房間,我認爲軍隊在這裏是爲了幫助他們有“邊境安全”。當我在服務時,我和其他數百名服務人員在食堂用餐。在我生命中的這一點上,我更願意與妻子在更安靜的氣氛中用餐。湯尼普套房給我們安排了一樓的房間兩個被士兵佔領的房間之間。不是那麼寧靜。幸運的是,我們沒有住在萬豪的湯尼普套房。當我們向困惑的前台服務員指出,我們的房間不是我們預訂的,隨後,他們拿出一張書面收據,證明這一點,結果一片混亂。經過長時間的低聲交談,他們除了提供免費一瓶水外,什麼也做不了。到此時已經很晚了,但我們非常幸運能夠在附近的燭木套房預訂一個住宅套房,這是一個可愛而寬敞的地方,我們強烈推薦在湯尼普爾。我們再也不會去萬豪的湯尼普爾套房了。他們甚至知道“套房”這個詞是什麼意思嗎?

Actually, our rating is very close to a 5 because everything was great except for the very hard mattress, the thin bedding (it was a chilly night) and the cold bacon at breakfast. The property is very clean from the inside out, the 24/7 pool and jacuzzi area (although closed for cleaning while we were there) is nice; and as others have remarked previously, the rooms are spacious and are equipped with a small kitchenette. The Happy Hour was nice and didn't close until 9 pm (which was also a nice feature). In recognition of all the ”perks” here, we do plan to try another stay at Gateway Studio Suites when we find ourselves in Sierra Vista overnight. Hopefully, the bed linens will be thicker (especially if the night is chilly), that mattress a bit softer and hot (or at least warm) bacon at breakfast.