東京都立潮風公園附近住宿

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

很古早的酒店，設施什麼的都舊了，然而服務的做派也是傳統的，會很耐心的和你聊天，詢問需求，還幫我代訂了餐廳，很暖心。 很遺憾是沒有來得及在酒店吃晚餐，下次補上。 海景確實無敵好，值得一住。 如果會倒地鐵的話距離其實也還好，不知道評論裏為啥都要走去JR。

優點，酒店硬件比較好： 新酒店設備很新，空調沒有異味 交通方便酒店距離新橋站步行3-4分鐘，日比谷站走路5-7分鐘都很近。 酒店馬路對面日比谷的美食街&711，隔壁全家，背面羅森，總體非常方便。 酒店打掃衞生挺早，有天12點前後回酒店拿東西，房間已經打掃。 缺點： 酒店服務員都是經典日式假笑人😏（沒啥不好也沒啥好） 房間總體感覺面積沒有20平方+ 飄窗的貴妃椅設計無法理解，這塊凸出來幹嘛？不如做個桌面…（飄窗算面積嗎？？？） 房間燈非常非常暗，全部都是暖黃光🙄 沒有全身鏡 一些攜程標註的錯誤訊息： 沒有中文服務 沒有熨斗

設施：麻雀雖小五臟俱全，一樓吧枱，二樓前台以及廚房和公共區域，該有的都有 衞生：很好 環境：裝修風格是我喜歡的，整體沒什麼可挑剔的 服務：服務態度良好 房型：不足的就是房間裏空間小了，看了下似乎除了雙卧室外沒有大房型的選擇

第一次住赤阪這邊的酒店，因為攜程的價格實在太有競爭力了。有大箱子所以選擇了打的到達。雖然有地鐵可達，懂的都知道東京的地鐵比起JR走的特別多，且很多地方沒有扶梯。打的到達的，對於行李可以甩手不管，經引導直接電梯直達36（最高層）check in 。客房在30-35層，下電梯後兩側有玻璃門，需刷卡進入。房間很大，靠窗是飄窗設計，很大很長的區域，可靠可躺。我們這一側看到的是國會議事堂。我們早餐的位置可看到新宿都廳。浴室也很大，備品很驚喜。房間有膠囊咖啡機，冰箱不免費。有歡迎小點心。開夜床的巧克力也很好吃。我們自己訂了晚餐，35樓的鐵板燒，夜景可賞晴空塔。對了，我們的房間正對東京塔。鐵板燒很推薦！餐飲和酒店所有的服務都很滿意。這次又囤了兩晚的房券。

Aman Tokyo is more than just a boutique hotel; it’s a serene oasis in the heart of the bustling metropolis. From the moment I entered the elegant lobby, I was enveloped in a sense of tranquility and luxury. The rooms are spacious and exquisitely designed, offering breathtaking views of Tokyo’s skyline. The attention to detail in every aspect of the hotel’s decor and service is unparalleled. The traditional Japanese aesthetic seamlessly blends with modern amenities, creating a harmonious and comfortable atmosphere. What sets Aman Tokyo apart is its impeccable service. The staff goes above and beyond to ensure a memorable stay. Whether it’s the personalized welcome, the spa treatments, or the fine dining at the hotel’s restaurants, every moment is a delight. The central location of Aman Tokyo makes it convenient to explore the city’s attractions, and the hotel itself is a destination worth savoring. If you’re seeking a luxurious and peaceful retreat in Tokyo, Aman Tokyo is the perfect choice.

去過那麼多國家，公寓式酒店也住了不少。但這家是真的很奇葩，首先下車後外立面沒有任何指示標識，衹有走到裏面才看得到一個鋪在門口的寫着Ascott的小歡迎地墊。然後沒有任何工作人員在一樓，需要自行把行李搬到下車拖到22樓去 其次每天衹有10-15點可以打掃衞生，早了沒人清理晚了也沒人清理，問就是清潔人員不上班或者不到上班時間 退房走的時候也同樣沒有人幫送行李到樓下，就更別提裝行李上車了 除了位置以外真的看不到一點點性價比，畢竟一晚上3K+的普通房間價格也不算便宜，所以我想我是不會再來了

I reseved/paid for a king premium room at IHG Hotel Indigo Shibuya several months in advance of my Jan 2024 Tokyo trip. After enduring a snowstorm in Vancouver, finally arrived in Tokyo. My initial hotel stay at Sequence hotel turned out to be a wonderful unexpected surprise. Anticipating a similar experience at my second hotel, Hotel Indigo, due to its higher rate and global brand reputation, it was a profound letdown. Despite enduring a 5-hr wait at YVR and compunded by the inevitable jetlag, I was determined to make the most of my day in Shibuya to compensate for the lost time. Regrettably, amid fatigue I overlooked checking the bathroom (who does it anyway since this is no ordinary hotel to make this mistake). I only used the toilet. It was only late at night, after shopping at Don Quixote, that I discovered the hotel has no bathtub thus the conclusion of front desk failure to communicate and assign the right room type. I called and reported this to Front Desk which comes next turn for the worst when the MOD in-charge the time I called regrettably lacking empathy and willingness to listen to the facts, exacerbated the situation. This is the first time in my life to cry while explanaining over and over the fact. A thorough review of my emails and website revealed glaring inconsistencies of the MOD's shallow explanation. Given my background in working a hotel, I am well- acquianted with various aspects in the hotel compared to other guests. Consequently, I am not easily swayed by shallow explanations, and the hotel's epic failure to address the issue with diligence only deepened my belief that this high-rate hotel is not worth your stay in all sense of the word. Next day at the front desk, I wasn't surprised overhearing foreign guests stating to complain through a lot of reasons as well for this hotel. Next month when I come back home, I will have to send a formail complaint to their management. There are a lot of hotels at Shibuya, take note of the other guests unsavory experience at this hotel.

第四次來東京，前幾天為了體驗東京生活在墨田區租了個一户建住，交通不方便，但是很舒服。最後一天帶兒子住這裏，為什麼這個酒店評分低呢，主要原因就是價格低，對比之前在新宿住的其他酒店，東京的酒店衞生環境都差不多，衹要是本地酒店都小，但是呢衞生和一千多的差不多的。酒店隔音不好，這就看每個人運氣了，睡眠淺還是多出點錢去其他地方吧。昨晚我就遇到一個女的半夜三經被打，還好衹打了十幾分鍾。。不影響的