東京JR代代木站附近住宿

I reseved/paid for a king premium room at IHG Hotel Indigo Shibuya several months in advance of my Jan 2024 Tokyo trip. After enduring a snowstorm in Vancouver, finally arrived in Tokyo. My initial hotel stay at Sequence hotel turned out to be a wonderful unexpected surprise. Anticipating a similar experience at my second hotel, Hotel Indigo, due to its higher rate and global brand reputation, it was a profound letdown. Despite enduring a 5-hr wait at YVR and compunded by the inevitable jetlag, I was determined to make the most of my day in Shibuya to compensate for the lost time. Regrettably, amid fatigue I overlooked checking the bathroom (who does it anyway since this is no ordinary hotel to make this mistake). I only used the toilet. It was only late at night, after shopping at Don Quixote, that I discovered the hotel has no bathtub thus the conclusion of front desk failure to communicate and assign the right room type. I called and reported this to Front Desk which comes next turn for the worst when the MOD in-charge the time I called regrettably lacking empathy and willingness to listen to the facts, exacerbated the situation. This is the first time in my life to cry while explanaining over and over the fact. A thorough review of my emails and website revealed glaring inconsistencies of the MOD's shallow explanation. Given my background in working a hotel, I am well- acquianted with various aspects in the hotel compared to other guests. Consequently, I am not easily swayed by shallow explanations, and the hotel's epic failure to address the issue with diligence only deepened my belief that this high-rate hotel is not worth your stay in all sense of the word. Next day at the front desk, I wasn't surprised overhearing foreign guests stating to complain through a lot of reasons as well for this hotel. Next month when I come back home, I will have to send a formail complaint to their management. There are a lot of hotels at Shibuya, take note of the other guests unsavory experience at this hotel.

第一次住赤阪這邊的酒店，因為攜程的價格實在太有競爭力了。有大箱子所以選擇了打的到達。雖然有地鐵可達，懂的都知道東京的地鐵比起JR走的特別多，且很多地方沒有扶梯。打的到達的，對於行李可以甩手不管，經引導直接電梯直達36（最高層）check in 。客房在30-35層，下電梯後兩側有玻璃門，需刷卡進入。房間很大，靠窗是飄窗設計，很大很長的區域，可靠可躺。我們這一側看到的是國會議事堂。我們早餐的位置可看到新宿都廳。浴室也很大，備品很驚喜。房間有膠囊咖啡機，冰箱不免費。有歡迎小點心。開夜床的巧克力也很好吃。我們自己訂了晚餐，35樓的鐵板燒，夜景可賞晴空塔。對了，我們的房間正對東京塔。鐵板燒很推薦！餐飲和酒店所有的服務都很滿意。這次又囤了兩晚的房券。

這家酒店，説實話，在還沒有入住之前，就已經在心裏給它五星好評了，緣由是因為，這次旅日期間，正好遇到颱風，新幹線停運，沒有辦法按計劃到達東京正常入住，這時候已經過了酒店退訂期限，抱着試一下的心態，我們拜託攜程客服幫忙問下能否退訂，本來已經不報希望，沒想到酒店很快就回復，可以無損全退，這麼有人性的酒店，當然要給五星好評。到達東京後，毫不猶豫選擇這家繼續入住。以後再去東京，也還會選擇這家。酒店位置在一個半山坡上，離地鐵站大概10分鐘左右的路程。酒店樓下就是便利店，非常方便。房間雖不大，但設施齊全，是個住着很舒服的酒店。

優點，酒店硬件比較好： 新酒店設備很新，空調沒有異味 交通方便酒店距離新橋站步行3-4分鐘，日比谷站走路5-7分鐘都很近。 酒店馬路對面日比谷的美食街&711，隔壁全家，背面羅森，總體非常方便。 酒店打掃衞生挺早，有天12點前後回酒店拿東西，房間已經打掃。 缺點： 酒店服務員都是經典日式假笑人😏（沒啥不好也沒啥好） 房間總體感覺面積沒有20平方+ 飄窗的貴妃椅設計無法理解，這塊凸出來幹嘛？不如做個桌面…（飄窗算面積嗎？？？） 房間燈非常非常暗，全部都是暖黃光🙄 沒有全身鏡 一些攜程標註的錯誤訊息： 沒有中文服務 沒有熨斗

去過那麼多國家，公寓式酒店也住了不少。但這家是真的很奇葩，首先下車後外立面沒有任何指示標識，衹有走到裏面才看得到一個鋪在門口的寫着Ascott的小歡迎地墊。然後沒有任何工作人員在一樓，需要自行把行李搬到下車拖到22樓去 其次每天衹有10-15點可以打掃衞生，早了沒人清理晚了也沒人清理，問就是清潔人員不上班或者不到上班時間 退房走的時候也同樣沒有人幫送行李到樓下，就更別提裝行李上車了 除了位置以外真的看不到一點點性價比，畢竟一晚上3K+的普通房間價格也不算便宜，所以我想我是不會再來了

Aman Tokyo is more than just a boutique hotel; it’s a serene oasis in the heart of the bustling metropolis. From the moment I entered the elegant lobby, I was enveloped in a sense of tranquility and luxury. The rooms are spacious and exquisitely designed, offering breathtaking views of Tokyo’s skyline. The attention to detail in every aspect of the hotel’s decor and service is unparalleled. The traditional Japanese aesthetic seamlessly blends with modern amenities, creating a harmonious and comfortable atmosphere. What sets Aman Tokyo apart is its impeccable service. The staff goes above and beyond to ensure a memorable stay. Whether it’s the personalized welcome, the spa treatments, or the fine dining at the hotel’s restaurants, every moment is a delight. The central location of Aman Tokyo makes it convenient to explore the city’s attractions, and the hotel itself is a destination worth savoring. If you’re seeking a luxurious and peaceful retreat in Tokyo, Aman Tokyo is the perfect choice.

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

真是意想不到的好，公寓大樓很新，裝修得簡約樸素，但是設施齊全，特別是廚房，衞生間，洗漱等各類物品一應俱全，非常仔細周到。圖片展示、房間的訊息描述與實際完全吻合。 公寓地理位置優越，就在築地市場裡邊，離最近的地鐵站口步行5分鐘，大路口就有去銀座的公交車。前台所有員工都能講流利的英語，態度親切，離開那天前台主動幫我們約出租車，非常暖心。 很推薦的一家酒店式公寓，如果家庭出行的話最合適，早餐或者晚餐都能在房間裏解決，出行也便利，下次去東京還會選這家公寓。

因為有孩子 住的是雙床房。 兩張床拼在一起了 不是分開的。酒店的設施不錯 給孩子的用具。孩子很喜歡。服務也到位，衹是不會中文，我特意找的華文禮遇 但是通過翻譯機也沒什麼問題。制水機很棒 有冰水喝 日本吃飯很鹹可能和味增湯有關 每晚回到酒店都要喝很多冰水 酒店位置離淺草寺非常近 可以從露台俯視淺草寺