住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are truly sorry for this inconvenience to reply you in English.With regards to the size of your room, we regret that we could not meet your expectation at this time.We would appreciate your kind understanding for the room situation in the city of Japan. If you have an opportunity, we would be grateful if you could try to stay in a larger space room next time. We recommend the Deluxe Twin (34.6sqm) which is bigger than most hotel average in Tokyo.There is a large public bath on the second floor of the hotel. The large bath is relatively large, allowing for a relaxing soak in the bathtub.If the bathtub in your room is too small, we recommend that you use it.Toilets are not automatic. We apologize for the inconvenience, but we ask that you press the button yourself.If you have any questions, please call our front desk staff 24 hours a day.We are disappointed to hear that we could not live up to the Mitsui Garden Hotel standard you were expecting. Our buffet style breakfast is very popular among our guests, and we offer Japanese, Western or Sushi roll plate and appetizer buffet to start lovely day. However, we will share your review with our restaurant staff and will use your opinion as a reference in our further improvement.As you know, we have good access to the public transportations such as JR, Metro within 10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance.It is via guest feedback and customer experience that we can endeavor to provide our guest with a more luxurious and superior stay. We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Ginza-gochome in the near future.Front Office Manager
Happy Andy
中型雙床房(帶一張加床)
入住於 2025 年 1 月
家庭出遊
33 則評論
5.0/5
超棒
發布於 2025 年 2 月 9 日
東京銀座三井花園酒店五丁目,交通方便,鄰近東銀座線2分鐘,距離LV, Dior, G Six購物名店5分鐘,非常方便,米芝連百名店非常多,飲食方便,酒店前台服務態度有禮貌,專業,房間衛生清潔。地理交通方便,位於銀座市中心,酒店設有男、女湯大浴場,非常舒服。酒店对面有Lawson, Family Mart便利店相當方便。
住宿方回覆: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager
住宿方回覆: We apologize for any inconvenience caused by our English language reply.We also appreciate your feedback on your stay at Mitsui Garden Hotel Ginza Gochome.Thank you for your favorable review! We are delighted to hear that you were satisfied with our location, food, service, and clean rooms.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying.We look forward to welcoming you again. Please let us know if there is anything we can do to make your next stay with us more pleasant.Front Office Manager
住宿方回覆: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We hope you do not mind writing back in English. We hope that you enjoyed our public large bath located on the 2nd floor, free of charge (staying guest only), feeling Japanese traditon.We are truly delighted to hear that you found great value in your stay with us and that our superb location added to your experience. Being situated in the vibrant heart of Ginza, Tokyo, with easy access to numerous shops, restaurants, and direct metro lines to both Narita and Haneda airports, we strive to provide our guests with the utmost convenience and comfort. Your positive feedback encourages us to continue delivering exceptional service, and we look forward to welcoming you back in the future.Front Office Manager
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are truly sorry for this inconvenience to reply you in English.We are very delighted to learn that you were satisfied with the location of our hotel.We are pleased to notice that the hotels is conveniently located to Higashi-ginza Station of Tokyo Metro Hibiya Line and Toei Asakusa Line by just 1 minute walk.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.Front Office Manager
住宿方回覆: Thank you for choosing to stay at Mitsui Garden Hotel Ginza-gochome and for sharing other reviewers in detail. We are truly sorry for this inconvenience to reply you in English.We’re also delighted to hear that you were satisfied with our breakfast. Our restaurant offers three breakfast options: a traditional Japanese breakfast set with nine side dishes, a colorful sushi roll breakfast set, and a classic Western breakfast set. We hope that you enjoyed our public large bath located on the 2nd floor, free of charge (staying guest only), feeling Japanese traditon.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.Front Office Manager
住宿方回覆: Thank you for your exceptional feedback and kind recommendation. We are delighted to hear about your positive experience at Mitsui Garden Hotel Ginza -gochome. It’s wonderful to know that our services and facilities met your expectations.We look forward to welcoming you back soon and ensuring another memorable stay. If there’s anything specific you’d like during your next visit, please feel free to let us know.Front Office Manager
住宿方回覆: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are truly sorry for this inconvenience to reply you in English.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. We hope that you enjoyed our public large bath located on the 2nd floor, free of charge (staying guest only), feeling Japanese traditon.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager
地點方便,離銀座三越只有5分鐘步距
離東銀座Higashi-ginza metro station 少於1分鐘步距,酒店樓下經常有的士等侯,非常方便。
酒店有浴場,地方整潔衛生。房間寬闊,有足夠位置把行李箱放平開出。唯一房間洗手間不是乾濕分離。
酒店街後有餐廳和對面有7-11,非常方便。
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We hope you do not mind writing back in English.We are glad you found our location convenient.As you know, we have good access to the public transportations such as JR, Metro within 10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Thank you for your recommendation to other guests about our public large bath located on the 2nd floor. It offers our guests the body and mind fine deep relaxation.We are delighted to learn that you are satisfied with our public bath on the 2nd floor. Our hotel offers very unique service for our guests to enjoy the public bath free of charge during their stay. You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.Front Office Manager