住宿方回覆: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. We are happy that you liked you room. We did put a lot of efforts into setting a relaxing atmosphere with modern touches in terms of design. We hope you fully enjoyed your stay with us.We’re also delighted to hear that you were satisfied with our breakfast. Our restaurant offers two breakfast options: a traditional Japanese breakfast set with nine side dishes, and a classic Western breakfast set, with a half buffet style including roll sushi.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.Front Office Manager
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are truly sorry for this inconvenience to reply you in English.With regards to the size of your room, we regret that we could not meet your expectation at this time.We would appreciate your kind understanding for the room situation in the city of Japan. If you have an opportunity, we would be grateful if you could try to stay in a larger space room next time. We recommend the Deluxe Twin (34.6sqm) which is bigger than most hotel average in Tokyo.There is a large public bath on the second floor of the hotel. The large bath is relatively large, allowing for a relaxing soak in the bathtub.If the bathtub in your room is too small, we recommend that you use it.Toilets are not automatic. We apologize for the inconvenience, but we ask that you press the button yourself.If you have any questions, please call our front desk staff 24 hours a day.We are disappointed to hear that we could not live up to the Mitsui Garden Hotel standard you were expecting. Our buffet style breakfast is very popular among our guests, and we offer Japanese, Western or Sushi roll plate and appetizer buffet to start lovely day. However, we will share your review with our restaurant staff and will use your opinion as a reference in our further improvement.As you know, we have good access to the public transportations such as JR, Metro within 10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance.It is via guest feedback and customer experience that we can endeavor to provide our guest with a more luxurious and superior stay. We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Ginza-gochome in the near future.Front Office Manager
Happy Andy
入住於 2025 年 1 月
家庭出遊
34 則評論
5.0/5
超棒
發布於 2025 年 2 月 9 日
東京銀座三井花園酒店五丁目,交通方便,鄰近東銀座線2分鐘,距離LV, Dior, G Six購物名店5分鐘,非常方便,米芝連百名店非常多,飲食方便,酒店前台服務態度有禮貌,專業,房間衛生清潔。地理交通方便,位於銀座市中心,酒店設有男、女湯大浴場,非常舒服。酒店对面有Lawson, Family Mart便利店相當方便。
住宿方回覆: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager
住宿方回覆: Thank you very much for taking the time to share your honest feedback regarding your stay with us at Mitsui Garden Hotel Ginza-gochome.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. We’re also delighted to hear that you were satisfied with our breakfast. Our restaurant offers two breakfast options: a traditional Japanese breakfast set with nine side dishes, and a classic Western breakfast set, with a half buffet style including roll sushi.Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.Front Office Manager
住宿方回覆: Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your valuable feedback. We recognize that your stay in general was satisfactory, (our convenience location, shopping opportunities, the comfort of our room and the quality of being useful facilities goods.)As you mentioned, the location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.The Tsukiji Market, which attracts many visitors, is a 10-minute walk from the hotel and is highly recommended for enjoying fresh fish.We can also help with access and restaurant reservations if needed. Please come to the front desk anytime.Regards with the water, if you can come to the front desk and we can give you some extra. Please ask for it the next time you stay.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.Front Office Manager
住宿方回覆: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are truly sorry for this inconvenience to reply you in English.We are happy that you liked you room. We did put a lot of efforts into setting a relaxing atmosphere with modern touches in terms of design. We hope you fully enjoyed your stay with us.Regarding washing machines, there are only two available, but please ask at the front desk and we will pick them up.It is via guest feedback and customer experiences that we can endeavor to provide our guests with a more luxurious and superior stay.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager