住宿方回覆: Thank you very much for staying at Hotel Muse Ginza Meitetsu. We would like to provide details regarding the cleaning issue you mentioned. We sent the clothing you entrusted to us to our cleaning service for washing. At that times the cleaning services as value. but was unable to remove them. Therefore, we believe a note was made stating the stains could not be removed. Our hotel staff did not lie or attempt to deceive you. Regarding the charges incurred, westopt mot to deceive dyou. Regarding the charges incurred, welied youf services mostal spercarf runion spercafperca the counbe site the remos f周圍, scan ntheion scan nkunbe site the n周圍, n周圍 unpercaf most 區, 000 wm services percaco coperalco coperalco coperalcorperalroffs 更多; cleaning.However, we sincerely apologize again that the outcome did not meet your expectations and that our explanation was insufficient.Hotel Muse Ginza Meitetsu非常感謝您入住銀座名鐵Muse酒店。關於您提及的清潔問題,我們特此說明詳情。您委託我們清洗的衣物已送交專業洗衣服務處理。當時洗衣服務人員發現衣物有污漬,並嘗試進行去漬處理,但未能成功清除。因此我們認為,當時應有紀錄註明污漬無法清除。酒店員工並未說謊或試圖欺騙您。關於產生的費用,我們向您收費是因為洗衣服務確實進行了去漬嘗試並完成了清潔工作。然而,我們再次誠摯致歉,既因結果未達您的期望,亦因我們的說明不夠充分。 Hotel Musse Ginza Meitetsu