My original plan of a 1-night stay turned into 3 nights purely based on the property and the team. The rooms are spacious and well appointed, with clean linen and towels. The wooden floors are a nice look and feel. The air-conditioning works very well. An unbelievable amount of space for work / lounging. The room itself has a work desk which is perfect for remote work. The balcony is small but functional, and overlooks the majestic Tissa Lake. Spacious terraces on the 1st and 2nd levels as well as a rooftop with spectacular views of the surrounding fields and the lake. I got plenty of work done and attended web-based meetings in peace, against an amazing backdrop. At the end of the day it is the people that make a difference, and this is where Yasith and his team were exemplary. From his kind, attentive service to the care he displays to guests and the property (and of course by the way he treats Kalu, the adorable orphaned puppy), Yasith leads from the front. I noted among other things his meticulous bookkeeping skills, which is a rare find for any property. Suffice to say I have found my stay whenever I return to Tissa. What better place for a morning/evening stroll than the bank of Tissa lake. For any reasonable person willing to stay at a 3-star hotel and not expect 5-star amenities, Serene Park Hotel by Ark has all the right things in place. Full disclosure, I did not have any meals at the premises; as I am very familiar with Tissa I enjoy the many local options available nearby.
Great ambience and staff were amazing, we liked the way how they treated us and they were very friendly. I would suggest everyone to visit this amazing place if you are planning to Yala. The only drawback is, it is but far from the park. You need to travel for 30minutes. But, the accommodation is extraordinary.
Lovely cool pool front room, spacious and clean. Nice hot shower with good water pressure. Outdoor dining with buffet breakfast and dinner, good selection of food. Kitchen packed takeaway breakfast to take on safari. Quiet complex, pool lovely and clean, plenty of lounges. Would be nice to have an area to lounge with a drink and relax. Overall a pleasant stay.