金城飯店，地拉那

The reception is nice and the location is good. Room is clean as well.

Abbiamo riservato direttamente sul sito web del hotel, che era molto facile da usare. Appena arrivati abbiamo percepito l'accoglienza e il servizio desiderato, tipico di un hotel gestito da i famigliari. Le camere erano pulitissime, lo staff molto gentile, c’era una bottiglietta di acqua omaggio, e sempre carino trovare una cosa che la maggiore parte degli hotel non c’e l’hanno. Un’esperienza dove non c’era nulla da rimproverare. Locazione perfetta!

This is a 3 star hotel promoting itself as 4 star and the management were too proud to hear it. From the moment you arrive at the hotel, you can tell straight away from the surroundings what the inside is going to be like. The location The location of the hotel is very central, however the hotel is on a side street where the houses look derelict and it’s a tiny street to drive on. Most of the other 4 star hotels were on the main road. The room We booked a double room which turned out to be quite small and the best ‘suite’ in the hotel turned out to be just an average sized room in a hotel. Upon arriving, we expressed our disappointment to the management at the fact that we paid for a 4 star standard to get a 3 star quality. The managers response was as follows: 1. It doesn’t matter if you book a 4 star or 3 star you get what you pay for. 2. If you pay 65 euros a night, it’s not enough to secure good quality in Tirana or any city in the world. 3. Having dirty walls in the room doesn’t count as wear and tear because the guests caused the wear and tear. We’re widely travelled and have visited top cities in Europe including Budapest etc, and the above excuses are disappointing to hear. It’s clear the management is not ready to receive tourists! They refused to refund us even 2 nights out of our 3 nights stay so we could go to a better equally priced hotel! We were upgraded to a better room which had a sock covering the fire alarm and they didn’t even notice! Some of the double rooms stunk! We were offered free spa treatments for forcing us to stay, we declined after having the breakfast. Breakfast Breakfast is only one option every day and you don’t get to choose which can get repetitive. *********** also had no support for us and sided with the hotel because they paid for sponsored ads so be very careful making the decision to book this property. If you’re looking for a central location, then great but if you’re looking for a good quality of stay and good nights rest then not so much.