Rooftop Tirana

Il posto è centralissimo, le stanze sono pulitissime e si gode di una bella vista . La sera prima ci hanno contattato via whatsapp mettendosi a disposizione e chiedendoci se avremmo gradito il servizio navetta dall ‘aereoporto. Arrivati nel posto mandiamo un messaggio e dopo pochi minuti arriva una ragazza gentilissima che ci accoglie e addirittura ci permette di anticipare i check-in previsto per le 14,00 , già a partire dalle 11.00 del mattino, dandoci un’altra camera rispetto a quella che avevamo prenotato e che sarebbe stata libera per le 14.00. Con nostra sorpresa la nuova camera era col balcone e la vista era davvero incantevole. Per qualsiasi necessità o informazione bastava scrivere via WhatsApp e subito ci rispondevano. Cosa molto importante che abbiamo apprezzato, oltre alla macchina del caffè Italiano, è stato il fatto che tutto era plastik free: acqua, bicchieri e tazzine erano tutto in vetro.

I had a very disappointing experience at this hotel. When we made our reservation a month in advance, we were promised a room with a spacious glass balcony and a beautiful view. However, when we arrived, we found something completely different—a small window overlooking a construction site. This was a huge letdown, and when we tried to address it with the management, they ignored us. We sent messages on WhatsApp, called several times, and received no response. The room itself was far below expectations. It was extremely small, with a dirty carpet and a strong smell of humidity. The bathroom was poorly maintained, with no door for the shower, making it very uncomfortable. On top of that, we had already paid online with a card, but when we arrived, they insisted that we pay in cash. This felt very unprofessional and dishonest. Although we had no choice but to stay, the real loss is theirs because we will never return, and we will make sure to warn our friends not to book here. If I could give 0/5 stars, I would. This was one of the worst hotel experiences I’ve ever had. Not recommended at all!