瀏覽蒂頓瀑布飯店的房客評價

希爾頓逸林飯店-伊頓敦蒂頓瀑布
4.1/598 評價
We had reservations July 6th through July 8th for 2 rooms at the Doubletree Hotel Tinton Falls - Eatontown NJ. We arrived late and notified the hotel that we would be late. The front desk was very nice and helped quickly to check us in and get our rooms. Upon arrival the rooms and after a long drive we wanted to shower but found only 2 bath towels in each room, even at one per person that is 4 short of what we would need. We called the front desk and were told we needed to come down to the front desk to retrieve towels. We did and were handed 4 towels. The floor of room 328 was also noted as dirty - old food scraps were seen in the area of the night table. The next day, we left for our day and expected to come back to made up rooms and refreshed with clean towels, etc. We found one room was made up and the other was not and again just 2 bath towels. During the day, we wanted to use the pool and wee told there were no pool towels available. Later in the evening someone brought to our room some pool towels. When checking out, the front desk staff was short and borderline rude when we asked for some cookies for the drive back. We were told ”we can't give you more than 4 without charging you. Isn't each room allowed up to 4 people? That would be 8 total. Our experience in this Doubletree was not the same we have come to expect from other Hilton Properties.

常見問題

  • 我該如何在 Trip.com 上預訂飯店?

    在 Trip.com 上預訂飯店,只要在頁面上輸入目的地、出遊日期和旅客人數即可。接著瀏覽有空房的飯店,再選取您想預訂的飯店。依系統提示來輸入您的付款資訊並完成預訂。

  • 如何在 Trip.com 找到飯店優惠?

    Trip.com 提供多種方式,讓您輕鬆找出價格實惠的飯店。您可以設定自己偏好的價格範圍,即可篩選並縮小飯店搜尋結果;或是依照價格來排序飯店,先查看最便宜的選項。

  • 我能在 Trip.com 何處找到飯店優惠?

    Trip.com 全年提供多樣的飯店折扣及優惠活動。您可以在我們的優惠頁面輕鬆找到這些特殊折扣。此外,如果您是我們忠誠度計畫的會員,只要登入自己的帳號就能在飯店列表頁面上找到獨家折扣。

  • 如何獲得更低的飯店房價?

    有時候趁平日預訂飯店比較便宜,不過還是要看淡、旺季。

  • Trip.com 上有幾間飯店?

    在 Trip.com 有超過 230 個國家或地區的 5,000,000 多家飯店。還沒想到要預訂哪家飯店?瀏覽我們的網站就知道!

  • 我能取消或更改 Trip.com 上預訂的飯店嗎?

    這取決於飯店政策及取消日期。請到相關飯店頁面查看政策部分。若要取消或變更預訂,請先登入您的 Trip.com 帳號、找到「所有訂單」,再依照說明完成即可。

  • 我該如何聯繫 Trip.com 客服?

    您可以前往 Trip.com 的「顧客服務中心」,聯繫 Trip.com 的 24 小時全年無休客服,再提交申請即可。根據您所在位置,也可以透過電話或聊天服務來聯繫客服人員。