薩沃伊飯店(Savoy Hotel)

overall is just average. I prefer harder bed. the bed is too soft. something like memory form

What I thought was a nice experience at Savoy Hotel turned out to be unnecessary stress and an awful experience. Everthing went well until we left and we received a very passive aggressive message written in a very unprofessional tone. We only stayed for one night, we discovered we had a small balcony so my mom went out for a smoke (outside in plain air with the curtains shut and the balcony door closed so that smoke won't get in). In the message we received we were accused of smoking INSIDE the room, which couldn't be more far from the truth. We were forced to pay a fine, because someone SAW my mom smoking, NOT because the room smelled badly or because it was dirty. They said they will have to relocate the next guests to another room which obviously is not necessary since the room doesn't smell badly, because I repeat the smoke didn't get into the room. We agreed to pay the fine just to get it over with, however the passive aggressiveness continued with them telling us that they will make an exception and they won't put us on a "black list". We have traveled for over 20 years all over this world and never were we accused of smoking inside the room, since it was always done om the balcony, if one was available. I was shocked by the lack of professionalism and the tone as they could have just mentioned the fine. however, they wrote a whole paragraph saying that if we don't pay the fine they would have to call the police and sue us. They have also explained that it wasn't in fact a balcony and that their rooms with balconies have furniture in them. Aparently furniture is what makes a balcony worth of the name "balcony". I now realise that probably they were upset that we didn't book a room with what they call a balcony that was obviously was more expensive and the fine became the money difference. :) I would like to mention for clarity that it was a clear space outside the room with an actual door, and it could easily fit two people. I regret not having taken any pictures to show you. Not to mention, we booked a triple room and there were only two sets of towels and toiletries and we were 3 people, so their service was far from perfect... Ironically, I have worked in the services industry for a while now and I have never encountered such agressiveness from the management team. If I ever were to talk like that to a client, I would lose my job. They will probably leave a very passive aggressive comment reply to this as well, so just be aware of that in case there are useless new accusations.

A misunderstanding occurred. Instead of contacting me, he contacted the company I work for for a simple reason. I found some drinks in my room and I drunk them I thought a like other hotels including in reservation and anyone in the reception told me you need to pay. When I arrived to my country my company called me about it. All the story about 171 Lei 😂😂😂😂

Bien situé à proximité de la rivière, et à très courte distance à pied du centre ville, cet hôtel nous a séduits ! Personnel accueillant, souriant, aimable et efficace; jolie décoration, notamment le grand hall de verre et son grand ficus. Chambre spacieuse et confortable, calme; grande salle de bains avec douche à l'italienne. Petit-déjeuner varié, à volonté, avec un choix très large de sucré comme de salé. Enfin tarif très raisonnable compte-tenu de la qualité de la prestation.

Central hotel, easy access. Good condition. The service in the restaurant was exemplary. The heating system appears to be very environmentally-unfriendly: there is an air pump that goes on and off constantly, and there is nothing to keep the temperature at a certain level, so the energy consumption must be unreasonably high. The hot air system is also very inefficient, the temperature in the common areas was very low, although the weather was not too cold yet.

Bom hotel, silencioso e bem localizado (bom próximo ao centro). No entanto, fica longe da estação de trem. Café da manhã e pessoal bem simpático.

The hotel was amazing, certainly for the price we paid. The room was spacious and clean. The staff was extremely friendly. They were very flexible and even prepared breakfast bags for us when we had to leave early. An excellent experience.

The location was close to the city center. The room was clean. Our only complaint was that our breakfast was included with our room when we booked with **********. when we checked out they made us pay for our breakfast again saying it wasn't included. After showing our booking receipt that said it was included they still charged us saying they can't remove the charge. Won't stay there again due to this.

Fint sted med udsigt. Store værelse med fine faciliteter.