提曼斯康奈莫比爾西 I-10 希爾頓惠庭飯店

Terrible. Dont' recommend. We were arriving late and were told it was "24 hours" desk service. Doors locked and no one there. We called local number and phone was sent to main reservation line. There was a phone intercom for the front desk, we called and called and could hear the phone ringing. Could see no one around. Went to a hotel across the road, and the man there said he knew who was working at your hotel and went over to "roust" them. A woman, Melissa, came to the door and lied outright to us, said she was "sittting right at the table" but clearly neither of us could see anyone at all, and suddenly there was a phone and keys sitting where they had not been before; and the phone rang and rang, we banged on the glass door, etc etc. She was non apologetic, outright lied, and then required a $50 additional payment for "extra items" but there was nothing to buy-- no food or drinks in the room. Still not sure we got refunded for this. Her attitude was terrible, she should have just apologized for "being away" or something. THEN the room was soooooo noisy. Noisy air conditioner. Noisy fridge. Noisy ice maker in the hallway. Horrid night with no sleep. Awful start to our trip, maybe got an hour of sleep. Not enought towels for two people. No shampoo or body wash in the glued in dispenser in the shower. Terrible low quality toilet paper and we ran out. No extra rolls anywhere. I want a refund.

The room was large and clean. Amenities were far above hoyels of equal rate. Friendly staff. Great breakfast. Beds are a little hard though. Still planning on returning next trip we take.

It was a very good experience for me and my crew, receptionist was very very friendly and accommodating i forgot her name but she was great and very pleasant.

This place is so spot on. Loved the way my suite was, loced the staff. They go beyond the call of duty and tryly make you feel you are at home. Highly highly recommend

Like a mini apartment with a kitchenette including a junior refrigerator with a freezer, dishes. Quite spacious. Entire bldg seemed very new so furnishings, carpets etc not abused. would stay at this brand hotel again.

upon getting out to check in a man sprang out of the bushes and asked me for money. At the end of the hall near the rear entrance, doors slamming closed all night long and as early as 4:30 when workers staying there hit the road. Just wasn't great.