提曼斯康奈莫比爾西 I-10 希爾頓惠庭飯店

Terrible. Dont' recommend. We were arriving late and were told it was "24 hours" desk service. Doors locked and no one there. We called local number and phone was sent to main reservation line. There was a phone intercom for the front desk, we called and called and could hear the phone ringing. Could see no one around. Went to a hotel across the road, and the man there said he knew who was working at your hotel and went over to "roust" them. A woman, Melissa, came to the door and lied outright to us, said she was "sittting right at the table" but clearly neither of us could see anyone at all, and suddenly there was a phone and keys sitting where they had not been before; and the phone rang and rang, we banged on the glass door, etc etc. She was non apologetic, outright lied, and then required a $50 additional payment for "extra items" but there was nothing to buy-- no food or drinks in the room. Still not sure we got refunded for this. Her attitude was terrible, she should have just apologized for "being away" or something. THEN the room was soooooo noisy. Noisy air conditioner. Noisy fridge. Noisy ice maker in the hallway. Horrid night with no sleep. Awful start to our trip, maybe got an hour of sleep. Not enought towels for two people. No shampoo or body wash in the glued in dispenser in the shower. Terrible low quality toilet paper and we ran out. No extra rolls anywhere. I want a refund.

La habitación es muy amplia y en general se ve muy limpio todo.

Loved the spacious and clean room. Staff are super friendly, breakfast changes daily and is delicious with different options from, breakfast sandwiches you can make yourself to a fresh waffle with multiple topping optionsWould highly recommend this location.

Front desk staff were very helpful and welcoming! Breakfast staff were great as well! Good breakfast each morning. Housekeeping was kind of loud with their conversations while walking around the hotel. Both nights were very noisy with guests in the hallways running around and talking loudly. Rooms were very spacious and clean. Great hotel just maybe not the area.

Great Spot! This is our go-to place to stay. The staff is always kind and helpful, the rooms are clean and spacious, and it's usually quiet.

All you need and more The check-in process was pleasant. Very nice employees. Room smelled nice when first arriving. Some furniture was dated and the desk table had a bent leg, but was usable. Good amount of lighting. Very tall ceilings but you can still here walking above you. Kitchen had all we needed for family of four. You have to ask for a cooktop if needed. Pool was small but nice. Pool area was very pretty. Pool was salt pool. Gym was excellent. High quality equipment and spacious. If we stayed longer I would have used it more. Overall, A-. We weren't sure if pillow cases had been changed.