瑟索普瑞米爾飯店

Very helpful & friendly staff. Room was clean. Delicious and plentiful breakfast - plenty choices for vegetarians. Room is wheelchair accessible however, toilet and bed are too low for someone who has mobility issues. Accessible shower and plenty handrails in bathroom. No twin accessible room which isn't acceptable unless you're travelling with a spouse/partner.

We love staying in Premier Inn hotels when we travel around the UK, and this branch in Thurso exceeded our expectations. As expected, a comfy night's sleep, a great spread for breakfast...but in addition, a super spacious room (303) with walk-in shower and warm, friendly staff. Right next to Thurso rail station but also in easy walking distance of the main town. An excellent base for exploring this northerly tip of the Highlands.

I'd wondered whether the standard Premier Inn experience would survive Thurso... now I know. Arriving for check-in, one of the two self-check in machines was marked as out of order, so a member of staff was telling guests to use the other one... which was also out of order. That left the one member of staff on reception struggling to sort out guests who had been partially checked in but had no room keys. The receptionist's frustration was pretty evident. After finally checking in, we went to the restaurant for dinner, but were turned away. Despite the restaurant being less than half full, we were told there were no more meals being served because "there's only one chef working". This was obviously a fairly regular occurrence because there was a bundle of leaflets at reception with the numbers of all the local takeaways, and when I got back to the hotel with a takeaway I didn't get past "Can I have..." before being handed plates and cutlery. The room itself was typical of Premier Inn - a comfortable bed and clean. Except it was freezing cold because the air conditioning was flashing an error and pumping out cold air. At 9pm I went to reception to ask if it could be fixed. I was told the heating had blown for the whole hotel and they were trying to get hold of the manager for the code to reset it. They 'hoped' to have the code before their shift ended at 11pm. 10:55pm I went back to reception to check on progress. I was told that the system had been reset and would start heating the rooms again shortly. It came back on at 9am (presumably when the manager arrived with the fabled code).

Premier Inn Thurso 飯店將熱情歡迎 Caithness 的光臨。從您抵達瑟索 Premier Inn 酒店的那一刻起，您就會感受到凱斯內斯 (Caithness) 真誠的熱情好客。一個例子就是貼心的細節——隨時為客人提供除冰器——一個簡單的舉動就表明了對當地氣候的關心和理解。出色的員工沒有辜負這一印象。正如我自己的經歷所表明的那樣，他們友好、樂於助人，而且會加倍努力。當我提早到達吃早餐時，意外地提供了一杯咖啡，因為我打算稍後再用餐。正是這些小小的善舉才真正讓住宿變得個人化。酒店本身是另一個亮點。現代化、一塵不染的設施，加上與周圍環境無縫融合的外觀，營造出溫馨的環境。很明顯，該團隊對維護該財產感到自豪。說到團隊，他們值得起立鼓掌。他們致力於提供卓越服務的奉獻精神在每一次互動中都體現得淋漓盡致。它們是凱斯內斯熱情和精神的真實證明，使瑟索普瑞米爾酒店不僅是一個舒適的住宿地點，而且是一次真正的體驗。總體而言，Premier Inn Thurso 是凱斯內斯 (Caithness) 的絕佳補充。憑藉其現代化的設施、一塵不染的客房、優惠的價格，以及最重要的是，其卓越的員工，這對於任何探索該地區的人來說都是一個輕鬆的選擇。這不僅僅是一家連鎖飯店；而是一家連鎖飯店。工作人員真正將其打造為自己的特色，讓您感受到凱斯內斯的熱情好客。

這家旅館是經典的 Premierinn 飯店，但床很硬，枕頭是床單，無線網路很差……幾乎沒有連接。細心的工作人員，交通便利舒適的地方，沒有迷你冰箱

根據我們在同一連鎖飯店的其他飯店的經驗，我們預訂了這家飯店一晚。我們一到達接待處，就有一個標誌警告我們，由於冰箱故障（！），餐廳晚餐的菜餚選擇有限，您到達越早，選擇就越好。隔天早上早餐，羊角麵包做好了，吐司麵包做好了，沒有其他甜點了，水果沙拉做好了。如果我們選擇的是英式早餐，我們就吃冷盤了（鄰桌的顧客已經離開了）抱怨後放在桌上：但沒有人關心。）連鎖飯店離開飯店時沒有冰箱或提供冷早餐，這正常嗎？冰箱和麵包或可頌有什麼關係？？？關於房間的舒適度，尤其是床的舒適度，無話可說。