We booked a double delux non ac room. The stay was comfortable. Room was neat - pleasant odour - mosquito free - clean bathroom. The service manager was kind too. But the biggest letdown was the very very small room size. Room size would be max 75 sqft. Not enough moving space. It was like a closed and compact compartment. Not sure about the size of other rooms. Apart from that, all other aspects were good.
The location is great, right next to the train station and you can't really go wrong for the given price, but it's really hot and sweaty. The bathroom is very dirty and feels like it would give you foot fungus and in general it's not clean. You basically get what yoh pay for.
Breakfast is excellent and also the service of all the staff and also very good and posive ambience sure I can recommend to my friends, collegus,and relatives.Thank you Hotel Town Tower staff and management.see u soon.
訪訪客用戶Highly recommended. It was a wonderful stay. It is walkable distance from the railway station. I went with my family. They allowed us early check in and late check out without extra charges which most hotels won't do. Rooms were very clean and quite spacious as well. They provide cab and auto services to visit around the city. The staff were friendly and helpful
GGavinAngOverall, I am happy to stay here throughout this one week simply because all the staff are super friendly. Greetings to me every day and smile all the time.
Only some personal comments regarding the hotel access card, no disturb/ clean my room card are not 5 star hotel standard.
Most importantly is the hygiene issues need some effort or improvement. The drinking water cap is dirty, the cup is dirty, the wall gets mouldy, etc.
Most of the food in the restaurant is not available. Advice to simplify the menu.
Gym facilities are old, some already spoiled and not fixing yet. No towel provided.
訪訪客用戶I am a solo, female traveller. This is one of the places that are very, very nice to stay, and stay safely. Very nice room, clean, hygienic washrooms. You can relax in the hot shower, have nice food (i have gluten, fodmap sensitivities, and they cutsomised my food for me. Cannot thank the chef enough, and relax away from the rush of the world, in the calming ambience. The staff are courteous, friendly, and very helping, even in the rush of the holidays.
訪訪客用戶The stay at ginger was excellent and supporting staff were polite, interacted and helpful in guiding me through timely responsive action for attending the workshop nearby, though i reached late night there were no delay in allotment of room, which are near, hygienic and well maintained. The breakfast, dinner served is good, authentic, traditional and affordable. Especially, the manager abhilash sir is knowledgeable, positive response, patience enough and good guiding manager to the guests. So, i sincerely recommend ginger trivandrum for families and everyone for their stay.
訪訪客用戶I booked a sea view room, although it is sea facing room but the view is blocked because of trees but 4th floor has little sea view. Staff is really helpful, polite and provide service 24hr. There's no lunch and dinner at this place but there are lot of options nearby and outside food is allowed inside.