GGavinAngOverall, I am happy to stay here throughout this one week simply because all the staff are super friendly. Greetings to me every day and smile all the time.
Only some personal comments regarding the hotel access card, no disturb/ clean my room card are not 5 star hotel standard.
Most importantly is the hygiene issues need some effort or improvement. The drinking water cap is dirty, the cup is dirty, the wall gets mouldy, etc.
Most of the food in the restaurant is not available. Advice to simplify the menu.
Gym facilities are old, some already spoiled and not fixing yet. No towel provided.
訪訪客用戶The stay at ginger was excellent and supporting staff were polite, interacted and helpful in guiding me through timely responsive action for attending the workshop nearby, though i reached late night there were no delay in allotment of room, which are near, hygienic and well maintained. The breakfast, dinner served is good, authentic, traditional and affordable. Especially, the manager abhilash sir is knowledgeable, positive response, patience enough and good guiding manager to the guests. So, i sincerely recommend ginger trivandrum for families and everyone for their stay.
訪訪客用戶Nice hotel. Classy and elegant. Rooms and washroom were clean and tidy. Even the staff were so helpful. They have their own restaurant on the ground floor. The food felt a little bit expensive but was good. Overall i am happy
訪訪客用戶Very safety and free to stay and good staffs and accomodative well furnished and honest responsive of the hotel management, iam very thankful to all coordinative members
訪訪客用戶I booked a sea view room, although it is sea facing room but the view is blocked because of trees but 4th floor has little sea view. Staff is really helpful, polite and provide service 24hr. There's no lunch and dinner at this place but there are lot of options nearby and outside food is allowed inside.