PPANCHALThe hotel is centrally located , it is near to railway station, bus terminus and all major temples. It has spacious parking, The staff are very helpful. The rooms are neat and clean. The food in the restaurant is good & tasty. It is a good place for a family to stay. Hotel Classic Sarovar Portico, Trivandrum|I had an exceptional experience during my stay at Hotel Classic Sarovar Portico
訪訪客In one word, Excellent. The service provided was excellent. You would feel it was a 4 star hotel. The best stay we've had while visiting India. Very clean and the deco is so pleasing to the eye.
The ***ager was excellent, so were the staff. The ***ager was very accommodating of our needs. Did everything to make our stay comfortable. No wonder the staff were so good. As for the chef! what can I say. Excellent. Meals were delicious and cheaper than eating out of the hotel. Wish I could have brought him back with me!!!
No hesitation to recommend. As I said, equivalent to a 4 star hotel
訪訪客用戶Very good location, only 5 mins away from the main cliff. Clean rooms, and bathroom was decently maintained. There are not a lot of amenities considering that it's a homestay, so bring those items with you. But basic soap and shampoo was available. A kettle was there ***** with tea bags, etc. Breakfast was fine, for the price we paid. The caretaker jishu was available throughout our stay for any help. Extra bed was not available, but an extra mattress was given upon request. Don't expect an exquisite customer service because there are no trained hotel staff here. Only one caretaker is available for the full property. The main usp has to the proximity to the beach.
GGavinAngOverall, I am happy to stay here throughout this one week simply because all the staff are super friendly. Greetings to me every day and smile all the time.
Only some personal comments regarding the hotel access card, no disturb/ clean my room card are not 5 star hotel standard.
Most importantly is the hygiene issues need some effort or improvement. The drinking water cap is dirty, the cup is dirty, the wall gets mouldy, etc.
Most of the food in the restaurant is not available. Advice to simplify the menu.
Gym facilities are old, some already spoiled and not fixing yet. No towel provided.
SShijin S Shaji這家酒店絕對不是它聲稱的4-star物業,房間肯定乾淨舒適,但積極的地方就在那裏,服務絕對令人震驚。我點了一杯咖啡,但他們甚至在一個小時內都沒有上咖啡,儘管提醒了他們兩次。洗完澡後,所有的水都溢出到臥室的門下。早餐是個笑話。沒有自助餐,只有兩種選擇 - 普里薩布齊或吐司!他們甚至沒有準備好茶或咖啡。經過幾次提醒,他們終於帶來了咖啡。我用吐司吞下它,匆匆離開退房。如果便宜就選擇這家酒店,但不要幻想你會得到4-star的體驗!