Hotel was well located to visit our client but a mixed bag in terms of experience. On checking in the receptionist was disinterested and made no reference to Marriott status and the room key wouldn't open the (very basic) executive lounge. I don't know when room make up become optional and clicked on the button when online checking in that I wanted service every day. First day I had to commandeer the housekeeper and the second day I had to call down to get the room serviced. This was inconvenient as I was preparing for a client visit and had no clean towels. There was no issue with Housekeeping banging on my door at 8am on the day I was leaving - when I had in fact arranged a 4pm checkout. We were a group of 7 and spent a considerable sum but these small things really let the place down. As it stands today 7 days later no Marriott points have credited so maybe they don't like Marriot members. Will use the Courtyard at Legacy next time.
對於想要捕捉艾倫城市風采的旅客來說,達拉斯艾倫凱悅宮飯店(Hyatt Place Dallas/Allen)是一個理想的選擇。從飯店出發,至帕克路車站僅有8km遠。附近很多景點,包括Nine Band Brewery和Sensory都離飯店不遠。飯店坐落於Allen JiuJitsu Club邊,附近還有很多景點包括Don Rodenbaugh Natatorium和Bikram Yoga。飯店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的顧客均可便捷的使用。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在酒吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。在您的空閒時間,可以在室外游泳池和健身室進行適量鍛鍊來消耗卡路里。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。飯店為所有入住顧客提供免費停車場。
Este hotel esta muy bien en cuanto a habitaciones y servicios, tiene un gimnasio amplio y sus habitaciones son bastante comodas. Su ubicación es buena parda llegar a Toyota y otras empresas, sin embargo no hay muchas opciones para comer cerca como esperaba. Grandscapes esta enfrente y hay un cruce peatonal debajo de la autopista que aunque es seguro es una caminata de 15-20 mins apoximadamente.
My wife and I stayed here for one night. Was checked in by a very polite, upbeat, great guy. Quin I think was his name. Great employee. Hotel is fairly new. Great colors and decor. Breakfast options weee great. Would maybe stay here again. Great location. Close to a lot of restaurants. Here is what is keeping it from being a 5 rating and changing us to a definitely would come back. First, the breakfast starts to late. 7:30. Second, they only have ice on the second and fourth floor. We were on the 1st floor. They said I needed to go to the second floor. I go up there, and the ice machine is broke. Then go to the fourth floor to finally get ice. Third. In the room. Found a couple hairs in the bath tub. Seen some finger prints in a couple different areas. Needed more k-cups. Ice bucket top was broke and didn’t look to appealing. So, that’s are take on it. If there’s to many little things like that, it adds up. But a huge kudos to the employees and breakfast quality.
Ddougf74At check in would not me finish mobile check in. Was told at front desk that hotel no longer allows it and they tried to re swipe my card that was already charged online for hotel stay and incidentals. Location decent and good parking. Big lack of power plug ins and this is rare for a Marriott brand. I had to unplug the alarm clock to plug in my cell phone cord and also unplug the laptop to plug in the coffee maker. Fridge decent size. Room 220 very noisy near elevator. Pool was outside so this was a downer. Breakfast above average based on lack of selections but I have noticed a recent trend in last year with hotel breakfast offered sliding down on options and quality at many times.
This is clearly where locals go to party. While it's clear that the place has been recently remodeled, it's still just trashy as heck. On our first night there we were woken up at 12:45am when our neighbors decided it was time to start blasting some music. I went over to ask them to knock it off... which they did for exactly five minutes. I complained to the front desk but the sole desk attendant was too busy checking people in to do anything about it. We gave up and packed our belongings to head to a different hotel - but we were talked into switching rooms and I was too tired to argue. Apparently the noisy guest was allowed to continue his party as I saw him glaring at me the next day. New room was indeed quieter - but I immediately regretted my decision when we passed a used dirty diaper that someone had thrown out of their room and into the hallway. The breakfast was disgusting, and there was trash everywhere. The stairwells smelled strongly of pot - and the same Whataburger cup was sitting on the railing the entire time we were there. Never again!