塔爾維爾飯店

The hotel is a few steps both from the railway station and the small port if you plan to take a ship across the lake (highly recommended). The room was spacious, fully equipped, nicely decorated and even featured a small balcony. We had a quality sleep here. The breakfast selection was wide and so delicious that we returned for a light lunch also after checking out.

美麗的湖畔酒店和友好的工作人員。從陽台上欣賞美麗的景色。房間乾淨,設備齊全,寬敞。停車很方便。強烈推薦,肯定會回來。

對於想要捕捉豪爾根城市風采的旅客來說，施萬浪漫飯店是一個理想的選擇。飯店地理位置優越，駕車至Horgen僅需300m 。旅客們可以發現Strand-/Sportbad Käpfnach 到飯店只有很短的距離。遊客如果想去附近的旅遊景點遊玩，Habana Dance距離飯店大約3km車程。客房內的所有設施都是經過精心的考慮和安排，衣櫃/衣櫥在滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好瓶裝水，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。飯店提供的乾洗服務，讓您的旅途更加方便。

對於想要捕捉豪爾根城市風采的旅客來說，紡線旅館是一個理想的選擇。飯店距離Horgen僅有100m。飯店位於很便捷到達Strand-/Sportbad Käpfnach的地方。Habana Dance位於飯店大約3km。飯店為您在客房內配備了房內保險箱、空調和衣櫃/衣櫥，所有入住的顧客均可便捷的使用。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。您可以到大廳吧與朋友暢飲聊天度過閒暇時光。若是覺得飯店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Ristorante Due P（義大利菜）、Frohe Aussicht Oberrieden（西餐）或Restaurant Röessli（Restaurant Röessli）品嚐下一流的推薦美食。對於顧客來說，可以在健身室享受鍛鍊的樂趣。飯店配置有會議廳，定能滿足您商務活動方面的需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

屬於地理位置不錯，價格也挺實惠的酒店，雖然房間不算大，但該有的都有，酒店出門旁邊有一些酒吧和餐廳，晚上很熱鬧。走6分鐘就有車站，去火車站和老城區湖邊都很方便。

床非常大，兩張拼的，由於加的床太差，最後一家四口全睡大床，倒也不擠，也有空調，歐洲的夏天沒空調絕對不行；晚餐就在酒店解決～就一般

Das Hotel liegt nahe der Autobahn und mit dem Bus (gegenüber) ist mal relativ schnell in der City. Parkplätze sind an der linken sowie der rechten Seite des Hotels (aus meiner Sicht) ausreichend vorhanden. Die Lobby ist relativ klein gehalten, teilt sich aber auch die Räumlichkeiten mit dem Restaurant ”Boom”, wo auch das Frühstück eingenommen werden kann. Die Zimmer sind zwar einfach eingerichtet, aber ausreichend groß und sehr sauber. Das WLAN ist für ein Hotel dieser Klasse erstaunlich schnell. Zwar gibt es keine Klimaanlage, aber wenn man die Zimmer mit Aussicht zur Straße / Tankstelle nimmt, ist es im Hochsommer nicht zu heiß. Auch sollte man nicht das oberste Stockwerk nehmen. Zimmer am Ende des Ganges sind ruhiger. Im (schnell reagierenden) TV finden sich genug Kanäle für jeden Geschmack. Es gibt in den Zimmern einen kleinen Arbeitsbereich mit einigen Steckdosen und Platz für Notebook und ein paar Unterlagen. Das Personal an der Rezeption ist freundlich, hilfsbereit und kann weiterführende Informationen geben. Auch kann man Tickets für den ÖPNV erwerben. Frühstück ist ab ca. 5:30 Uhr (unter der Woche) möglich. Ich empfand das Zimmer als relativ ruhig. Selbst von der Straße bekam man am späteren Abend kaum noch etwas mit, so daß ich wunderbar mit offenem Fenster schlafen konnte. Vom Preis-Leistungs-Verhältnis her ist das Hotel -gerade im Raum Zürich- sehr günstig.

This is a lovely hotel with great views and nice rooms. The reception staff are excellent. It is a shame though that the restaurant staff are a bit inflexible in a Swiss kind of way. There is a mix of customer service. If you deal with the normal staff there’s an ‘attitude’ like ‘we are doing you a favour being here’ After Covid-19 when the hospitality industry was shut down it surprises me that there is no consideration for customers who are staying at the hotel. The mood changes when the maitre’d comes out and deals with people at the entrance. It is smooth, no attitude. There is a problem in Switzerland with the standard of customer service. Maybe it needs Gordon Ramsay to visit to give your people a massive boot up the bum. Either take the comments below on-board. Or just stick with what you’ve always done.

When we arrived at the hotel, we were informed that despite booking a twin room (I was traveling with my mother) that no such rooms were available. The receptionist was very curt and really did not seem to care whatsoever - a very ”not my problem” attitude. While serving us he was extremely rude to another guest who tried to check in who had realized that we were first in line. Overall, it was certainly not a welcoming experience. Later that day, I received an email from Expedia asking about our check in experience and I submitted my honest feedback. Later that evening, I received a call from the receptionist asking about our stay because ”I read many things” meaning he had read my check in review. It was an extremely unprofessional, threatening and passive aggressive act of intimidation that only served to encourage me to write this review and post it on as many websites as possible. Not only would I never stay in this hotel again, I would never stay in any hotel by Fassbind (the parent company) if this is the sort of staff they hire and train. In addition to our very poor staff experience, the hotel overall (though in a great location with nicely designed rooms) is very small and cramped (as are the rooms). The lobby is also the breakfast room and you can barely move around or get your items out of the elevator. The bathroom shower drain is directly in the bathroom floor and water gets everywhere. The AC us extremely weak even though we had it full blast. And other than the germ pot chocolate fountain in the lobby (which was never covered during our stay) there was not a single chocolate offered at checkin, checkout or awaiting us in the room - really quite laughable due to the name of this hotel. All in all, this was the worst hotel stay I have ever had and DO NOT recommend whatsoever.

很棒的地方,物有所值。早餐也值得花錢。前台很友好,樂於助人,比入住時間早到達,他們先給了我們一個房間。房間很乾淨,浴室也很乾淨,維護得很好。位置也很好,因爲它步行到老城區大約5到7分鐘。有行李的人有電梯。