Mixed reviews here. Property location is fantastic - close parking (outdoors), ski storage/valet on site with boot dryers and great staff there, walk to gondola/lifts and to other ski rental places as well as tickets all right there. Room nice, great shower, room temp control great, pillows horrible. Breakfast buffet for $25/each not worth it - walk to Mangy Moose Cafe for great cheap breakfast. Hotel staff foreign exchange students with 1 week training so language and cultural barriers quite evident - difficulty communicating with bar staff and never got good drink until hotel General Manager (she is AMAZING!!) came and mixed it herself. Food service at tables by bar nonexistent - people had to constantly get up and run after server asking is they could order. Again, General Manager stepped in, took orders, delivered food to tables, etc. Without her, this place would fall apart. She needs the support staff to run this place - she can’t keep doing it all by herself.
So overall, if you just want a nice hotel with a great location, you’ll love it. If you are looking for spot on staff and service, ask for the General Manager when you get there or stay somewhere else. It’s like a work in progress - good bones but the details need help.
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