克勞斯飯店(The Close Hotel)

We stayed here on a Sunday night in a 'standard room'. The room was too noisy with the windows open and too hot and stuffy with them closed. the plug in fan left in the room made little difference. The room was wedged into the eves and the head of the bed was the other side of the wall from a fire door that closed with a thud every time someone passed through it. The sink did not drain properly and the shower was stuck on a mode that restricted the water flow so that it was like standing under a low powered tap. I did raise these issue to be told ' well you were in a standard room ' and ' we cannot do anything because we are a listed building '. I barley slept and would have paid more for a quiet room if I had realised that the standard rooms were in fact sub standard. I suggested that the fie door might be modified so that it shuts gently, that a ceiling fan (or indeed a Dyson fan or equivalent ) would be better in the room, and of course that the bathroom issues be fixed. We were very much looking forward to staying here but were extremely disappointed. The hotel seem to be trying to carry off a London style professional aloofness, they cam across as disdainful. The food was really excellent, just do not book a ' standard room '.

Satnav led us astray so we had a bit of trouble finding the place but fortunately found a friendly local who directed us. It was pouring rain and their parking lot which is a bit of a challenge to find was full. We went in, and the extremely helpful young woman at the check in desk came out with us and moved her car so we could have her parking space! The building itself is quite interesting, the room was comfortable and the food was good. Unfortunately, they couldn't fix the weather.

A two night stay in an interesting and well-run hotel with many historical features. Food was excellent and the beautiful garden was ideal for a relaxing drink in the sunshine.

Excellent Hotel to stay in. Nothing to complain about other than the coffee at breakfast was the worst I have had anywhere in the world.

Gorgeous hotel with a lovely garden. What a joy to have breakfast or drinks there when the sun is out! Our twin room was great, nice view of the garden, very quiet and with a stunning bathroom!

One of the best hotels we’ve stayed in in a long time. Staff were without exception brilliant, attentive but discrete. Food, both evening meal and breakfast, was excellent. We had a lovely room, in a fine building in a perfect location. A lot of superlatives here!

The staff are very friendly and nothing is to much trouble, on arrival I requested flowers, chocolates and an ice bucket for champagne, every thing was in order, a great surprise for my lady. The evening meal and breakfasts is 5 star , the waiters are very attentive another 5 stars. Looking forward to returning soon.

Fabulous hotel in the heart of Tetbury. Our room was amazing overlooking the beautiful gardens and just 10 minutes from Highgrove.