Booked a breakfast included option with the stay and the front desk staff said they were “blindsided” by that. They have not offered that before. We were instructed that each person has $15 budget for breakfast.
On checkout, all the breakfast charges were added to my account and when I pointed it out, the front desk person had no training to remove the charges.
There was also a $125 dinner charge when we were not at the property on the evening it was charged.
翻譯